Role Overview

Contractor Dynamics is the most trusted marketing partner for roofing companies in the United States. We don't just build websites and run SEO campaigns. We build marketing systems that help roofing companies grow predictably, lower their cost per acquisition, and become the most recognized brand in their local market.

We're growing our agency team, and we need a Client Success Strategist who takes ownership of client relationships the way a true trusted advisor would. Someone who understands SEO at a strategic level, knows how to manage a website build from kickoff to launch without dropping a single detail, and genuinely cares whether their clients win.

If you're the type of person who can't sleep knowing a client deliverable isn't perfect, and won't rest until it is, keep reading.

The Role At A Glance

• Location: Remote (US-based)
• Type: Full-Time
• Base Salary: $50,000/year + $200 per website launched + $52 to $117 per SEO client managed monthly
• On Target Earnings: $69,000 to $79,000 (based on 15 to 25 SEO clients)
• Reports To: Sydney, Agency Director

As our agency grows and your client portfolio expands, so does your income. We compensate our team members for the value they create.

The Interview Process

• Application and resume review
• Predictive Index assessment (about six minutes)
• Core values interview with our leadership team
• Role-specific interview including live scenario questions where we put you in real client situations and see how you think and respond

We move fast with the right people. If you're the right fit, we'll both know quickly. If you're not, we'll let you know immediately.

What You'll Actually Be Doing

You own two service lines, SEO and website builds, for a growing book of roofing company clients. You are their primary point of contact, their trusted advisor, and the person who makes sure every deliverable meets our standard before it reaches their inbox.

• Host monthly strategy calls with SEO clients to review performance, set expectations, and surface new opportunities
• Send thorough recap emails after every client meeting with clear action items and next steps, so nothing falls through the cracks
• Review and approve every SEO deliverable before it goes to a client, including technical audits, keyword strategies, content, GBP posts, location pages, and link building reports
• Lead kickoff calls and milestone check-ins for every website build from start to launch
• Coordinate with our website design team to relay client priorities, content, approvals, and feedback throughout each build
• Collect and organize client assets before the design team begins, and manage revision cycles to keep timelines on track
• Manage the day-to-day workflow of our SEO Specialist team member, assigning tasks and reviewing work through Monday.com
• Conduct a weekly check-in with the SEO Specialist to address blockers and confirm the week ahead
• Monitor account health across your entire book, flag at-risk clients early, and escalate issues before they become problems
• Attend weekly full team meetings, weekly departmental meetings, and weekly Same Page meetings with Sydney

What You Need To Bring

• Extensive experience in SEO account management or SEO strategy, ideally in an agency environment
• Proven experience managing website design or development projects from kickoff through launch
• Strong understanding of on-page SEO, local SEO, technical SEO fundamentals, GBP management, and content strategy
• Experience managing contractors or specialist team members and holding them accountable to deadlines and quality standards
• Demonstrated ability to manage multiple client relationships simultaneously with a high level of organization and professionalism
• Exceptional written and verbal communication skills, with the ability to translate complex topics into plain, client-facing language
• Meticulous attention to detail. You catch what others miss. You review before anything goes out. You never let "good enough" reach a client

Bonus Points If

• You have experience with Ahrefs, AgencyAnalytics, WhatConverts, Google Analytics 4, or Google Search Console
• You're familiar with Monday.com or other project management platforms
• You've worked with cross-functional or distributed remote teams

This Role Isn't For You If

• You treat client calls as a checkbox rather than a relationship-building opportunity
• You let details slide under pressure or deadlines slip without a heads-up
• You prefer to react to problems rather than catch them early
• You're not genuinely curious about why an SEO strategy is or isn't working
• You struggle to manage someone else's work without micromanaging or disappearing entirely
• You need someone to tell you what to do every day
• You prefer flexibility over consistency and find it hard to follow established processes

Why Contractor Dynamics

• 200+ reviews on Google with a 5-star rating
• 100+ active clients across 31 states
• Founded in 2013
• The only marketing training and agency company in the United States exclusively focused on roofing

We run on EOS, the Entrepreneurial Operating System. That means clear roles, strong accountability, weekly team alignment, and a leadership team invested in your growth.

What We Offer

• Remote, flexible work environment (full-time commitment required)
• Performance-based pay that grows as your portfolio grows
• Growth potential with opportunities to expand into additional responsibilities as the agency scales
• A team culture built on accountability, excellence, and helping each other win

Our Core Values

• We help clients and one another win
• We continually learn and improve
• We are trusted advisors
• We are impeccable with our word
• We embody extreme ownership

If those aren't just words to you, if you actually operate that way, you'll fit in here.