Vice President of Management Services – Southern Region

Homestead Management Services is seeking an experienced leader to serve as Vice President of Management Services for our Southern Region. This role oversees all community association management operations and personnel within the region, ensuring every community we serve receives consistent, high-quality management and every manager on our team has the support and direction to succeed.

The VP will lead a team of community association managers and support staff, serve as a senior point of contact for boards of directors, and partner with executive leadership on growth, client retention, and operational standards. If you’re a seasoned community association professional ready to shape a region, we’d like to hear from you.

• Oversee day-to-day operations of all managed communities in the Southern Region, ensuring service standards and contractual obligations are met

• Recruit, hire, train, supervise, and evaluate community association managers and regional staff

• Set performance goals, conduct regular reviews, and provide coaching and professional development for the regional team

• Assign and balance manager portfolios to maintain service quality and manageable workloads

• Review and approve annual budgets, financial reports, reserve studies, and collections activity for regional communities

• Serve as a senior liaison to boards of directors, attending board and annual meetings as needed and resolving escalated concerns

• Ensure compliance with New Jersey community association laws, governing documents, and company policies

• Oversee vendor relationships, contract negotiations, and major capital projects within the region

• Support business development efforts, including proposals, presentations to prospective clients, and onboarding of new communities

• Monitor client satisfaction and retention, and develop strategies to strengthen long-term relationships

• Collaborate with executive leadership on regional strategy, policies, and process improvements

• 5+ years of community association management experience, including supervisory or portfolio management responsibility

• Industry certification required: CMCA and AMS; PCAM strongly preferred

• In-depth working knowledge of New Jersey residential community associations and applicable statutes

• Proven leadership skills with experience managing and developing teams

• Strong financial acumen, including budgeting, reserve planning, and financial reporting

• Excellent communication and presentation skills, with the ability to work effectively with boards, homeowners, and vendors

• Proficiency in Microsoft Office and property/association management software

• Able and willing to attend evening board meetings and travel throughout the Southern Region

• Bachelor’s degree preferred; equivalent experience considered

Homestead Management Services, LLC is a property management company located in Hillsborough and Pine Brook, NJ, experiencing significant growth at this time. We have been in business since 2009 and are a Certified Accredited Association Management Company (AAMC).