Store Manager in Houston, TX, US SpinXpress
We are a rapidly growing, innovative laundry business seeking a passionate Store Manager who is ready to grow with us.
Our goal is to transform the laundry industry by providing a highly convenient experience in a modern, friendly, and safe environment.
At SpinXpress, we take pride in our outstanding service and our exceptional team, continually raising the bar for laundry services. By joining us, you will work with dedicated professionals who are focused on exceeding expectations in every facet of our thriving business.
As the Store Manager, you will lead your team in ensuring that every customer enjoys excellent service and leaves feeling happier than when they arrived. We are seeking someone who is personable, driven, and professional, able to draw on their previous experience to manage a team, oversee daily operations, and grow with us. The ideal candidate will have a strong background in retail or food service.
What we provide:
- Competitive base pay along with a rewarding bonus structure
- Access to discounted laundry services
- Reliable, yet adaptable, work schedules
- Relaxed work environment You will play a pivotal role in our company and contribute to our expansion.
What awaits you is an unparalleled opportunity to work with a startup in the consumer services sector that is poised for significant growth.
By joining us, you will be at the forefront of establishing a service that is on the cusp of widespread adoption. Prepare to elevate your career to new heights.
- Create a workplace culture that is consistent with SpinXpress goals and identify the mission, vision, and values of SpinXpress Recruit, interview, select, hire, and employ an appropriate number of employees
- Manage and improve operational practices
- Track and forecast operational trends and analysis
- Provide daily operations oversight for outside teams
- Formalize policies and procedures in accordance with HR regulations
- Provide oversight and direction to all team members in accordance with SpinXpress Policies and Task List
- Coach, mentor, and develop staff, including overseeing new employee onboarding
- Empower employees to take responsibility and expect accountability with consistent feedback
- Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment
- Maintain employee work schedules including training, call-ins, and managing overtime hours
- Maintain daily transparent communication with Senior Management
- Manage the overall operational budget of stores and achieve GOP goals
- Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency, and output) continuously
- Managerial experience is highly preferred
- A strong history of retail or food industry experience is required
- History of achieving and consistently exceeding professional goals
- Enjoy being in a dynamic job where no task is above or below you
- A constant drive to improve the experience of our users and our internal processes: "How can I make things better?"
- Customer empathy. You empathize with customers and seek to solve problems from their perspective
- Your schedule is flexible and will be willing to work weekends and evenings when necessary
About Us
Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – That’s The SpinXpress Way!
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