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Starbucks Shift Supervisor

Residence inn by Marriott Los Angeles LAX • Los Angeles, CA, US

Posted 15 days ago

As a Starbucks Shift Supervisor at Residence Inn by Marriott, you'll be at the heart of our vibrant hospitality team. This is your opportunity to lead a dynamic coffeehouse team, ensuring every guest has an exceptional experience. You'll play a pivotal role in managing scheduled shifts, overseeing cash operations, and guiding the team to deliver outstanding customer service. With your leadership, new staff will flourish under your training, and together, we'll maintain the highest standards for our store operations.

We're committed to creating an environment that supports your growth. You'll enjoy competitive benefits, flexible working hours, and the chance to develop your career within our innovative company. Embrace the opportunity to work in a supportive setting where your skills are valued, and your career aspirations are nurtured. Let's brew success together and make a meaningful impact in hospitality. Join us in delivering memorable experiences and be part of a team that thrives on excellence.

  • Lead and inspire your team during each shift, ensuring everyone is aligned with our mission to deliver exceptional customer experiences.
  • Oversee cash operations with precision, maintaining accuracy and accountability in all financial transactions.
  • Guide new team members through their training journey, fostering an environment of learning and growth.
  • Ensure our store operations meet the highest standards, from cleanliness to customer service, every single day.
  • Collaborate with fellow supervisors to create a seamless and efficient workflow, enhancing team productivity.
  • Address and resolve any guest concerns promptly, turning challenges into opportunities for positive experiences.
  • Monitor inventory levels and coordinate with the team to ensure our coffeehouse is always well-stocked and ready to serve guests with a smile.
  • Experience: Prior customer service, cash handling, and leadership or supervisory experience in a retail or food-service environment.
  • Communication: Strong interpersonal skills to converse easily with the public and provide constructive coaching to team members.
  • Composure: Ability to manage stress and keep a calm demeanor during unexpected rushes or unusual events.
  • Physical Requirements: Ability to stand and walk for long periods, and frequently bend, twist, and lift or carry up to 40 pounds.

Compensation

$26 per hour plus tips

The Residence Inn by Marriott Los Angeles LAX/Century Blvd features the largest guest suites among extended-stay hotels near LAX. Each suite includes a sofa bed and a full kitchen with a microwave, fridge, stovetop, dishwasher, and cookware. Enjoy free hot breakfast, Wi-Fi, and a 24-hour shuttle to/from Los Angeles International Airport. As a top Los Angeles Airport hotel, we also offer an outdoor heated pool, fitness center, and three onsite restaurants: Starbucks, Jersey Mike's, and Antonio's Artisan Pizza. Whether you're visiting for business or leisure, our hotel in Los Angeles, CA, is near SoFi Stadium, Intuit Dome, The KIA Forum, and YouTube Theater. We're also convenient to El Segundo, Manhattan Beach, Marina del Rey, and Hollywood—making us a standout among hotels in Los Angeles, CA.

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