Short Term Rental Maintenance Manager
Coolbnbs LLC•Boone, NC, US
Posted ago
Description

About Us:


Coolbnbs is a growing short-term rental management company based in Charlotte but covers the scenic Banner Elk, NC area, proudly managing 14 high-end vacation homes in the mountains, and with around 25 under management across the portfolio


Our mission is to deliver exceptional guest experiences through well-maintained, welcoming properties. As we expand, we’re seeking a dedicated and career-oriented Maintenance Manager to join our team and help ensure our properties remain in top condition for our guests.


Job Overview:


We are looking for a skilled, proactive, and positive Maintenance Manager to oversee repairs, maintenance, and hot tub servicing for our 14 vacation homes in the Boone/Banner Elk area. You’ll handle hands-on repairs, coordinate and schedule with external vendors for specialized tasks, and ensure all maintenance is completed efficiently and to a high standard.


This role offers 20–30 hours per week to start, with the potential for increased hours and a larger role as our portfolio grows. The ideal candidate is career-oriented, brings a growth mindset, and is excited about the opportunity to grow with a dynamic company.

Responsibilities
  • Perform routine maintenance and repairs (e.g., plumbing, electrical, carpentry, HVAC troubleshooting) across our 12-15 vacation homes in Boone/Banner Elk.
  • Service and maintain 5–6 hot tubs weekly, including water testing, chemical balancing, cleaning, and minor repairs.
  • Coordinate and schedule external vendors for repairs or maintenance tasks beyond your scope, ensuring timely completion and quality control.
  • Respond promptly to maintenance requests, prioritizing urgent issues to minimize guest impact.
  • Conduct property inspections to identify maintenance needs proactively.
  • Maintain accurate records of repairs, vendor interactions, and maintenance schedules.
  • Occasionally travel (with mileage reimbursement) to support emergency maintenance needs at our other properties in Charlotte or coastal NC.
  • Communicate effectively with our management team to ensure seamless operations and guest satisfaction.
Qualifications
  • Proven experience in general maintenance, including plumbing, electrical, carpentry, and/or HVAC repairs.
  • Experience servicing and maintaining hot tubs (preferred but not required; training provided if needed).
  • Must own a reliable vehicle and personal tools for performing repairs.
  • Ability to work independently, prioritize tasks, and problem-solve efficiently.
  • Positive attitude, strong work ethic, and a growth mindset with an interest in long-term career development.
  • Availability Monday–Friday, 9 AM–5 PM, with flexibility for occasional evening or weekend emergency calls.
  • Ideally reside within 1 hour of Banner Elk, NC / Boone, NC.
  • Comfortable traveling occasionally to Charlotte or coastal NC for emergency maintenance (mileage reimbursed).
  • Strong communication skills and a customer-focused approach to ensure guest satisfaction.
  • Valid driver’s license and ability to pass a background check.
Compensation
$25 - $30 hourly
About Coolbnbs LLC

Why Join Us?

  • Learning Opportunity: Work directly with experienced investors & operators who are passionate about sharing their knowledge & helping you grow.
  • Career Growth: This is an opportunity to develop skills that could lead to long-term career opportunities in real estate investment & property management.
  • Competitive Pay: $25–$30 per hour, based on experience, with potential for increases as our portfolio grows.
  • Flexible Schedule: 20–30 hours per week with a focus on daytime availability & occasional emergency response.
  • Growth Opportunities: Potential to transition into a full-time or expanded Maintenance Manager role as our company grows.
  • Mileage Reimbursement: Compensation for occasional travel to Charlotte or coastal NC.
  • Supportive Team Environment: Work with a dynamic, growth-oriented team passionate about delivering exceptional guest experiences.
  • Autonomy and Impact: Take ownership of maintenance operations and directly contribute to the success of our properties.
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