Server
Sheraton Baltimore North • Towson, MD, US
Posted 2 months ago
Description
Our popular restaurant is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!
Responsibilities
- Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests
- Restock and clean as instructed, including side work for opening and closing of the restaurant
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
- Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
- Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations
Qualifications
- Possess a high school diploma or equivalent certification (GED)
- Display excellent communication and interpersonal skills with customers and coworkers
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Possesses strong, organizational and time management skills
- We prefer some experience working in the food service industry
Compensation
$12.5/hour
About Sheraton Baltimore North
The newly renovated Sheraton Baltimore North Hotel sits in the heart of Towson’s bustling business district, offering unmatched convenience to nearby corporate offices, universities, medical centers, and popular destinations such as Baltimore’s Inner Harbor. Following a comprehensive and modern renovation, the hotel now features 282 fully renovated guest rooms designed with comfort and functionality in mind.
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