OVERVIEW OF ROLE:
Room Attendants provide one of the most critical functions at the Resort; ensuring that all our guests have an excellently appointed room upon their arrival. Room Attendants clean guest rooms/suites/villas before guests’ arrival and provide stayover service to in-house guests. Must be available to work weekends and holidays.
EDEN RESORT & SUITES EEO STATEMENT:
The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DUTIES AND RESPONSIBILITIES
- Read and understand the report/room assignment boards.
- Ensure that the Housekeeping Closets and Carts are kept clean, organized, and stocked.
- Clean, dust, sanitize, and stock all guest rooms (including bathrooms and kitchens in certain rooms) according to the standards and procedures of the Resort.
- Strip rooms of trash and linen.
- Make beds according to Resort standards.
- Participate in the deep clean schedule.
- Provide floor care on a regular basis.
- Handle “do not disturb” rooms.
- Provide stayover and turndown service as assigned.
- Report any Maintenance issues or lost items to Management
- Keep corridors clean, neat, and free of any debris.
- Other duties as assigned by management.
ESSENTIAL SKILLS:
- Able to work independently and as a team member.
- Knowledge of and compliance with OSHA regulations.
- Customer service-oriented ensures that every guest receives an excellent room.
- Highly attentive to details and careful and thorough in completing tasks.
- Able to maintain composure in difficult situations.
EDUCATION AND EXPERIENCE REQUIRED:
- At least one (1) year’s experience in a Housekeeping Department is preferred.
PHYSICAL REQUIREMENTS:
- Ability to stand or sit for extended periods of time.
- Ability to lift and carry up to twenty-five (25) pounds.
- Some public areas of the Resort are outside; working in inclement weather is required
About the Eden Resort & Suites
At Eden Resort & Suites, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or a fellow team member. Our dedication to caring for others is expressed by team members’ generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.
BENEFITS:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Employee Assistance Program
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