
Sales Manager
Sonesta Select San Jose • San Jose, CA, US
Posted 3 months ago
Description
The Sales Manager is responsible for driving revenue growth by prospecting, qualifying, and booking group, contract, and volume accounts for the hotel. This is an active, outward-facing role that requires a self-motivated professional comfortable with cold outreach, client relationship management, site tours, and collaborative selling alongside the General Manager and property team. The Sales Manager serves as a key ambassador for the hotel in the local market and community, representing the Sonesta brand with professionalism and enthusiasm in every client interaction.
Responsibilities
- Prospect, qualify, solicit, and book group, contract, and volume accounts to meet and exceed personal sales goals
- Conduct hotel site inspection tours with prospective clients and respond promptly to CVB leads and inbound inquiries
- Maintain accurate, up-to-date account files for all active and prospective group, contract, and volume clients
- Participate in joint sales calls with the General Manager, sales blitzes, telemarketing campaigns, and industry trade shows
- Coordinate group event logistics, including rooming lists, advance deposits, pre- and post-group meetings, and cross-departmental communication
- Track and report sales activity results to management, and maintain current competitive intelligence on key accounts and rival properties
- Represent the hotel in community, civic, and professional organizations to build visibility and develop business relationships
Qualifications
- Two-year college degree or equivalent; direct hotel sales or telemarketing experience strongly preferred
- Proven ability to prospect, negotiate, and close accounts across group, corporate, and volume segments
- Excellent written and verbal communication skills with strong presentation abilities and a polished, professional demeanor
- Highly organized and self-directed, with the ability to manage multiple accounts and deadlines simultaneously
- Proficiency with MS Office, hotel PMS/CRM systems, and standard office technology; typing proficiency of at least 40 wpm
- Working knowledge of OSHA, ADA, and equal employment regulations as they apply to hotel operations
- Valid driver's license with a clean record; ability to travel overnight up to one week at a time
Compensation
$70,000 - $100,000 yearly
About Sonesta Select San Jose
We are a franchised Sonesta Select hotel, part of one of the fastest-growing hotel brands in the United States. Sonesta Select properties are designed for the modern traveler who values consistency, comfort, and genuine service — and our overnight team plays a critical role in delivering that experience when it matters most. As a franchise property, we offer the stability and recognition of a national brand alongside the close-knit, team-oriented culture of an independently operated hotel. We value dependable, self-motivated people who take pride in their work, and we invest in team members who want to grow in hospitality. If you are someone who thrives in a fast-moving overnight environment and takes ownership of your shift, we'd love to hear from you.
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