Join us at Eden Resort & Suites, where our exceptional team is the cornerstone of our renowned hospitality experience. As a Safety & Security - Property Services Ambassador, you'll play a vital role in ensuring the safety and comfort of our guests and team members, embodying the spirit of care and excellence that defines our culture. You'll be part of a collaborative environment that values your dedication and empowers you to make a difference every day. With over 50 years of excellence, we're expanding our offerings and looking for individuals ready to contribute to our legacy.

In this role, you'll be responsible for maintaining a safe and secure environment, responding promptly to incidents, and providing exceptional service to our guests. Your efforts will be supported by a competitive benefits package, including employee discounts and assistance programs. At Eden Resort, we’re not just offering a job, but a chance to grow and thrive in a dynamic, caring community. If you're ready to bring your skills to a place where every team member matters, we invite you to apply and become part of our story.

• Ensure the safety and security of all guests and team members by conducting regular patrols and inspections of the property.
• Respond promptly and professionally to any incidents or emergencies, providing assistance and support as needed.
• Collaborate with team members to maintain a welcoming and secure environment, embodying our commitment to exceptional hospitality.
• Monitor and operate security systems, including surveillance cameras and alarm systems, to ensure continuous protection.
• Communicate effectively with guests and team members, addressing any safety concerns with empathy and clarity.
• Assist in the development and implementation of safety protocols and procedures to enhance our security measures.
• Provide exceptional customer service by addressing guest inquiries and concerns with a friendly and helpful demeanor.

• Experience in safety and security roles within the hospitality industry.
• Ability to conduct thorough property patrols and inspections with attention to detail.
• Proven track record of responding effectively to emergencies and incidents.
• Strong communication skills to address safety concerns with guests and team members.
• Proficiency in operating security systems, including surveillance cameras and alarms.
• Ability to collaborate with team members to maintain a secure and welcoming environment.
• Experience in developing and implementing safety protocols and procedures is a plus.

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.

BENEFITS:

• Employee discount
• Employee assistance program
• (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)