At Eden Resort & Suites, we're dedicated to crafting unforgettable experiences for our guests, and you’ll be an essential part of that mission. As a Room Attendant, you'll transform each guest room into a welcoming retreat, ensuring that every space feels like a home away from home. Your keen eye for detail and unwavering commitment to excellence will be instrumental as you prepare rooms, suites, and villas with care. We thrive on teamwork, and your contributions will be cherished as we collaborate to surpass guest expectations.

Joining us means becoming part of a family that genuinely cares for one another and our guests. We foster a nurturing environment with a suite of benefits, including health insurance, paid time off, and a 401(k) plan, all designed to support your growth as you journey with us. If you’re ready to embrace our ethos of service and generosity, we're excited to start this new chapter together.

• Read and understand the report/room assignment boards
• Ensure that the Housekeeping Closets and Carts are kept clean, organized, and stocked
• Clean, dust, sanitize, and stock all guest rooms (including bathrooms and kitchens in certain rooms) according to the standards and procedures of the Resort
• Strip rooms of trash and linen
• Make beds according to Resort standards
• Vacuum/mop floors
• Assist with deep cleaning
• Handle “do not disturb” rooms
• Provide stayover and turndown service as assigned
• Report any maintenance issues or lost items to Management
• Keep corridors clean, neat, and free of any debris
• Other duties as assigned by management

ESSENTIAL SKILLS:

• Able to work independently and as a team member
• Guest service-oriented, ensuring that every guest receives an excellent room
• Highly attentive to details, careful, and thorough in completing tasks
• Able to maintain composure in difficult situations

EDUCATION AND EXPERIENCE REQUIRED:

• Experience in a Housekeeping Department is preferred

PHYSICAL REQUIREMENTS:

• Ability to stand or sit for extended periods of time
• Ability to lift and carry up to twenty-five (25) pounds
• Some public areas of the Resort are outside; working in inclement weather is required

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.

BENEFITS:

• Employee discount
• Employee assistance program
• (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)