The restaurant supervisor oversees daily front-of-house operations, manages floor staff, and ensures excellent guest experiences. Key duties include training employees, scheduling shifts, monitoring inventory, and enforcing health and safety standards. They act as the vital link between management, waitstaff, and customers to guarantee profitability and smooth service.

• Staff Management: Interview, onboard, train, and schedule front-of-house team members. Lead pre-shift meetings, evaluate employee performance, and provide ongoing feedback.
• Customer Service: Ensure guests receive exceptional service by monitoring the dining room floor. Proactively greet patrons and handle complaints tactfully.
• Operations: Manage shift openings and closings, run the point-of-sale (POS) system, and balance cash drawers at the end of shifts.
• Health & Safety: Conduct regular kitchen and dining area inspections to ensure compliance with food safety, sanitation, and hygiene regulations.
• Inventory & Ordering: Track supply levels, forecast future needs for food, beverages, and cleaning supplies, and place vendor orders to prevent stockouts.

• Education: High school diploma or equivalent is required; a degree in Hospitality Management, Business, or Culinary Arts is a strong asset.
• Experience: 1–3 years of proven experience in food service, including previous roles as a shift supervisor, head server, or team lead.

From IAH to warm cookies in just five minutes: our hotel is two miles from the terminals at George Bush Intercontinental Airport, just off the Sam Houston Tollway. We offer free shuttle service to and from the airport, with park and fly packages available. Enjoy our fitness center and outdoor pool.