Restaurant Server

Sheraton Harrisburg Hershey • Harrisburg, PA, US

Posted 2 hours ago

Description

Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served in a timely manner, and that tables are cleaned and ready for the next guests.

Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now!

Responsibilities

Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
Restock and clean as instructed, including side work for opening and closing of the restaurant
Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations

Qualifications

Prior food service industry experience is highly desired
Outstanding time management and organizational skills
Possess a high school diploma or equivalent certification (GED)
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
Display excellent communication and interpersonal skills with customers and coworkers

About Sheraton Harrisburg Hershey

Experience superior hospitality in the heart of Pennsylvania at one of the best hotels in Harrisburg, Pennsylvania. Located near downtown Harrisburg, our award-winning hotel is close to popular spots like Harrisburg Mall, the National Civil War Museum, and Harrisburg International Airport. For a family-friendly adventure, visit Hershey, PA, home to Hersheypark and Hershey's Chocolate World, just a 10-mile drive away.