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Restaurant Server

Doubletree by Hilton Charlotte City CenterCharlotte, NC, US

Posted 9 hours ago

Description

We are hiring AM and PM Shift Servers for our Forchetta Restaurant.


The restaurant server is a primary point of contact for diners, responsible for ensuring a smooth, welcoming experience. Their duties include greeting guests, detailing menus, taking food and drink orders, delivering meals, processing payments, and maintaining a clean dining environment.



Responsibilities

  • Guest Services: Welcome customers, seat them, present menus, and offer recommendations.
  • Order Taking & Delivery: Accurately record food and beverage orders and promptly relay them to the kitchen and bar.
  • Quality Assurance: Check meals for accuracy, serve dishes, and continuously check in with guests to ensure satisfaction.
  • Cashier Operations: Handle cash and credit card transactions, split checks, and process payments.
  • Sanitation: Clear tables, clean dining areas, and reset spaces for new guests.

Qualifications

  • Customer Service: A warm, friendly demeanor with excellent communication and conflict-resolution skills.
  • Knowledge: Comprehensive understanding of the menu, including ingredients, dietary restrictions, and daily specials.
  • Multitasking: Ability to handle multiple tables, manage time effectively, and maintain a high level of stamina in a fast-paced environment.
  • Teamwork: Strong collaboration with kitchen staff, bussers, and fellow servers.

About Doubletree by Hilton Charlotte City Center

As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center.

A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access.

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