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Restaurant Server

Doubletree by Hilton Charlotte City Center • Charlotte, NC, US

Posted 5 days ago

At Doubletree by Hilton, we believe that our team is the heart of our success. As a Restaurant Server, you’ll be an integral part of crafting memorable dining experiences, ensuring each guest feels valued and welcomed. Our commitment to fostering a supportive and inclusive environment means your growth and success are part of our journey. With us, you’ll enjoy competitive pay, comprehensive health benefits, paid time off, and abundant opportunities to enhance your skills and advance your career.

In this role, your friendly demeanor and attention to detail will be pivotal in maintaining our high standards of service. You’ll work alongside a dynamic team that celebrates diversity, champions innovation, and values a healthy work-life balance. If you’re ready to bring your passion for hospitality and join a team that drives excellence, we invite you to apply and explore the rewarding possibilities with us. Let’s build your future together!

  • Welcome guests with a warm smile and guide them to their tables, ensuring a positive start to their dining experience.
  • Take accurate food and beverage orders, offering recommendations and answering any questions to enhance the guest's meal.
  • Serve food and drinks promptly, maintaining the quality and presentation standards that our guests expect.
  • Monitor guest satisfaction throughout their meal, addressing any concerns swiftly to ensure a delightful experience.
  • Collaborate with kitchen and bar staff to ensure timely and accurate delivery of orders.
  • Maintain a clean and organized dining area, resetting tables quickly to accommodate new guests.
  • Process payments efficiently, ensuring accuracy and providing guests with a seamless checkout experience.
  • Experience in a customer-facing role, ideally within the hospitality industry.
  • Ability to communicate effectively and warmly with guests and team members.
  • Proven track record of handling multiple tasks efficiently in a fast-paced environment.
  • Strong attention to detail, ensuring orders are accurate and dining areas are pristine.
  • Ability to work collaboratively with kitchen and bar staff to deliver seamless service.
  • Comfortable using point-of-sale systems to process payments accurately.
  • Flexibility to work various shifts, including evenings, weekends, and holidays, to meet guest needs.

As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center.

A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access.

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