At ARK Hospitality, service is more than taking an order. The Restaurant Server delivers warm, genuine hospitality while providing knowledgeable, attentive, and efficient service to every guest. This position supports breakfast, dinner, the bar, rooftop lounge, banquets, and special events while creating memorable dining experiences.

• Welcome guests in a friendly and professional manner.

• Demonstrate complete knowledge of food, beverages, wines, cocktails, and daily specials.

• Take accurate food and beverage orders using the POS system.

• Serve food and beverages according to ARK Hospitality and Cambria standards.

• Monitor guest satisfaction and resolve concerns promptly or involve a manager when needed.

• Maintain clean, organized, and fully stocked service stations.

• Process guest payments accurately.

• Support rooftop, banquet, and special event service as assigned.

• Assist with opening, closing, side work, and daily cleaning checklists.

• Maintain food safety and responsible alcohol service standards.

• Work collaboratively with kitchen, bar, and front of house teams.

• Participate in training and cross-training opportunities.

Guest Service Expectations

• Create a welcoming first impression.

• Anticipate guest needs before they are requested.

• Represent ARK Hospitality with professionalism and integrity.

• Maintain a positive attitude in a fast-paced environment.

• Build guest loyalty through exceptional service.

• Previous restaurant or hotel serving experience preferred.

• Excellent communication and interpersonal skills.

• Ability to multitask in a fast-paced environment.

• Basic food and beverage knowledge.

• Flexible schedule including mornings, evenings, weekends, and holidays.

• Food Handler and TIPS certification preferred or willingness to obtain.

Physical Requirements

• Stand and walk for extended periods.

• Lift and carry trays up to 30 pounds.

• Frequently bend, reach, push, and pull.

• Work efficiently in a busy restaurant environment.

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!