The Restaurant Manager oversees daily front-of-house operations while ensuring an exceptional guest experience in a fast-paced, hospitality-driven environment. This is a hands-on, guest-facing role focused on leadership, service excellence, and maintaining Bettolino Kitchen’s standards of quality, professionalism, and warmth. The Manager works closely with ownership, the kitchen team, and front-of-house staff to ensure smooth operations and a consistently high level of service.

Guest Experience

• Ensure every guest receives warm, attentive, and consistent service
• Address and resolve guest concerns professionally and promptly
• Maintain a welcoming, organized, and polished dining room
• Oversee reservations, waitlists, and table flow during service

Team Leadership

• Lead, motivate, and support front-of-house staff
• Assist with hiring, onboarding, training, and coaching team members
• Set clear expectations for service standards, appearance, and conduct
• Step in as needed during service to support the team

Daily Operations

• Open and/or close the restaurant as scheduled
• Ensure appropriate staffing levels for each shift
• Monitor service pacing and communication between FOH and BOH
• Maintain cleanliness, organization, and compliance with health and safety standards

Administrative & Business Support

• Assist with scheduling, shift coverage, and labor management
• Handle cash, tips, and end-of-day reports as needed
• Support private dining events, large parties, and special services
• Communicate operational needs and feedback to ownership
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• Previous restaurant management experience or strong lead server experience
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Ability to stay calm, organized, and solution-oriented in a fast-paced environment
• High attention to detail and strong multitasking skills
• Passion for hospitality and guest service
• Flexible availability, including nights, weekends, and holidays
• OpenTable experience
• Toast POS experience a plus

At Bettolino Kitchen, we believe our team comes first. We treat our team the way we want them to treat our guests - with respect, patience, and a friendly attitude. If you want to work for a restaurant that believes in promoting from within, consider us.