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Roofing Operations Leader

Equity Roofing, Inc - INSouth Bend, IN, US

Posted 6 months ago

Join Equity Roofing, Inc as our Roofing Operations Leader and be a pivotal force in driving our production department to new heights. As a key player, you’ll manage all production operations, seamlessly balancing planning, scheduling, and communication with hands-on field leadership.


You’ll embody our core values, such as "Whatever it Takes" for customer satisfaction and "Always Professional" for continuous growth, while leading a dynamic team that’s committed to excellence. With 60% of your time dedicated to office-based tasks and 40% to field operations, you’ll ensure quality control and enhance team performance through site visits and crew coaching.


We offer a supportive work culture enriched with competitive benefits like PTO, a company car with gas, a tablet, paid training, retirement match, and health insurance. If you’re ready to lead with clarity, structure, and accountability, and you thrive in a fast-paced environment, let’s chat.


Your leadership will not only propel our production department forward but also contribute to the growth and success of our entire team. Embrace this opportunity to make a lasting impact with Equity Roofing, Inc, where your efforts are valued and rewarded.

What You’ll Get to See

  • The full operational picture of a fast‑growing roofing company
  • Multiple crews, managers, foremen, and installers are working across residential roofing projects
  • Opportunities to improve processes, efficiency, and communication between teams
  • Real-time impact of your leadership on customer satisfaction and production flow


What You’ll Get to Do

Lead & Develop the Production Team

  • Oversee Field Managers, Site Supervisors, Foremen, and Installers
  • Hold teams accountable for performance, quality, timelines, and standards
  • Train crews in installation, safety, efficiency, and professionalism
  • Coach and evaluate new team members and subcontractors


Build & Manage the Production Schedule

  • Create weekly and long-term production plans
  • Review scopes, measurements, and job packets before scheduling
  • Allocate labor, materials, and equipment efficiently
  • Keep projects on time and within budget


Ensure Quality, Safety, & Compliance

  • Conduct jobsite visits and quality control inspections
  • Enforce installation standards and OSHA safety requirements
  • Resolve escalated jobsite issues and ensure proper close-out documentation


Drive Customer Communication & Experience

  • Partner with the Production Coordinator on escalations
  • Maintain professionalism and empathy when working with homeowners
  • Ensure customer expectations are met throughout the production cycle


Own Process & System Improvements

  • Identify bottlenecks and propose operational improvements
  • Track KPIs (cycle time, callbacks, profitability) and adjust processes as needed


What You’ll Experience

  • A fast-paced environment where strategic thinking and decisive action matter
  • A company that values structure, accountability, and high standards
  • Leadership responsibility as the head of the production department
  • Opportunities to build systems, influence culture, and shape production operations
  • Collaboration across Sales, Production, and Office teams
  • A role where your decisions directly impact team performance and customer satisfaction
  • 5+ years of general construction and/or roofing experience
  • 2+ years of leadership experience (e.g., foreman, field manager, crew lead)
  • Ability to manage multiple crews and job sites simultaneously
  • Ability to read scopes, drawings, measurements, and technical documentation
  • Strong technology skills (Google Suite, Zuper)
  • Valid IN or MI driver’s license
  • Ability to travel within 1.5 hours for the service area
  • Ability to work in the office and in the field (60% / 40% split)
  • Willingness to roll up your sleeves and help in the field whenever needed
  • OSHA or safety certification preferred, but not required


Who Thrives Here (Culture & Values Fit)

You’ll be successful if you naturally:

  • Do whatever it takes to ensure jobs run smoothly
  • Think win‑win and foster positive customer experiences
  • Remain professional with crews, customers, and suppliers
  • Focus on quality and enforce installation and safety standards
  • Stay calm under pressure and anticipate issues before they escalate
  • Communicate clearly, proactively, and respectfully
  • Lead through accountability without harming morale

Compensation

$85,000 yearly plus bonus opportunity

Equity Roofing is a five-star roofing company dedicated to building value through long-lasting, exterior home solutions. Our services include: roof repairs, roof replacement, metal roofing, siding, and seamless gutters. Our workmanship guarantee backs every job!

We are Platinum Preferred Contractors with Owens Corning, proudly serving Central Pennsylvania and Northern Indiana.

The core values we live by daily are:

  • Whatever it Takes: We are tenacious about fulfilling our promise to provide complete customer satisfaction.
  • Always Professional: Through continuous growth and development, we improve our ability to serve clients and grow to become leaders in our industry.
  • Think and Act Win-Win: Doing business with or working for Equity Roofing propels all parties forward.
  • Focus on the Install: Our installers are athletes and the key to our success.

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