The Residential Recovery Coordinator plays an important role within Freedom House Recovery Center's Residential Services team, supporting the organization's mission to deliver high-quality behavioral health care across our multi-county service area. Reporting to the SU Halfway House Manager, Residential Services, this position is responsible for providing comprehensive support to halfway house clients by coordinating daily operations, maintaining a safe and effective living environment, supporting client recovery and medication management, ensuring program requirements and assigned duties are completed, and working closely with colleagues across the organization to ensure consistent, dependable service to the individuals and families we serve.

• Work with the Halfway House team to coordinate and perform all duties, protocols, and assignments given by the House Manager, as needed, to ensure the shift runs effectively.

• Assist with admission and orientation for new clients admitted to the halfway house program, as appropriate.

• Provide effective, respectful, and culturally sensitive support for each client, with a consistent focus on how their interactions influence consumer recovery.

• Listen to and address client concerns in line with program guidelines and report concerns to the appropriate members of the clinical team.

• Keep current with record-keeping requirements, including reporting of activities and shift reports.

• Coordinate, schedule, and ensure that assigned duties are completed in accordance with health standards.

• Transport clients to recovery-related appointments as scheduled.

• Actively participate in monthly staff meetings.

• Take advantage of staff development opportunities, including supervision sessions, and expand skills.

• In coordination with the treatment team, identify appropriate referral sources, coordinate engagement with community resources, and assist clients with utilizing various resources.

• Maintain upkeep of vans; notify the House Manager of issues or problems.

• Notify the House Manager of any maintenance issues or supply needs for the program.

• Observe consumer self-administration of medications, monitor medication supplies, prompt consumers when refills are needed, and notify House Manager and appropriate staff of medication needs and issues. Support consumers in obtaining refills or contacting prescribers, as appropriate. Document observed medication dosing.

• Collect supervised urine screens on clients as part of the therapeutic recovery process.

• Perform room checks and ensure general cleanliness and safety of the consumer bedrooms. Ensure residents abide by rules regarding allowable items in the bedrooms. Notify the House Manager and other appropriate staff of any concerns or issues.

• Maintain a schedule approved by the supervisor.

• Perform other duties as assigned.

• A High School Diploma or equivalent.

• At least one year of experience working with a substance abuse population preferred

• Excellent organizational skills.

• Excellent written and verbal communication skills.

• Excellent technological and computer skills, especially Microsoft Office.

• Ability to work with clients and staff peers.

• Ability to manage a variety of tasks/projects simultaneously.

• A valid North Carolina driver’s license and a clean driving record.

Freedom House Recovery Center, Inc., is a comprehensive behavioral health provider trusted to serve the community for over 45 years. We provide a full continuum of care, including crisis, residential, outpatient, and community-based services, to individuals and families across multiple counties in central North Carolina.

Our team is united by a shared commitment to recovery, dignity, and community impact. Employees here work alongside colleagues who bring both professional expertise and genuine compassion to their work, and see the direct, tangible difference their role makes in the people we serve. Like most behavioral health organizations, our work is demanding: our staff carry real responsibility, and no two days look the same. What makes Freedom House a great place to work is the mission, the close-knit teams, and the chance to build a career with real purpose behind it.