Supports the day-to-day healthcare operations of the community to ensure residents’ healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents’ healthcare needs change. Supports Wellness Directors, Licensed Nurses, and other direct care staff within the community. Directly reports to the Executive Vice President of Operations. Locations include DC/MD/VA and one location in FL. All communities are Assisted Living with Memory Care.

Essential Functions:

• Ensuring quality resident care is consistently delivered

• Supporting the development, implementation, and evaluation of clinical goals and objectives

• Supporting the team by developing clear role expectations for all clinical leaders

• Serving as a resource on clinical issues, current trends in healthcare, and state and federal regulations

• Serves on the Wellness Leadership Team, actively participating in the leadership of the departmental strategy and planning

• Provides leadership and fiscal direction of clinical operations

• Identifies staff education opportunities and partners with team members to develop and deliver training

• Participates in special projects and other duties as assigned

• Serves as a clinical leader for the organization.

• Coordinates regional efforts with community teams

• Evaluates and monitors assigned community implementations of practice and regulatory, nursing operations, clinical metrics, and quality systems as appropriate.

• Develops, plans, and monitors, along with the Regional Director of Operations, methods to assess effectiveness and satisfaction with clinical services support.

• Participates in the standardization of clinical guidelines and policies.

• Ensures protocols are followed for resident admittance and provides guidance on high-acuity residents.

• Serves with ED as the final clinical decision maker on resident appropriateness for community.

• Monitors and tracks regional clinical denials, clinical resident move-outs, and residents at risk.

• Serves as the interim community Wellness Director during times of vacancy.

• Evaluates and identifies resident care and regulatory compliance issues in assigned region.

• Coordinates follow-up assistance to assigned communities as needed regarding identified issues and assists in the implementation of necessary improvements.

• Schedules assigned region community visits with local team and enters/exit with leadership for each visit.

• Engages clinical leadership in professional development to promote quality performance.

• Monitors regionally assigned community performance on benchmarking measures and interventions as needed.

• Coordinates and provides collaborative oversight of bi-annual community quality surveys, review, assisting, and monitoring on-site meetings.

• Collaborates with the region to ensure optimal clinical performance across all assigned communities through appropriate communication of assessments.

• Participates in the development and implementation of the Clinical Services operations plan with onsite community leadership team.

• Assists with Training and Orientation of Nurses and Wellness Directors

• On call for risk questions and concerns.

• Assists with responding to family grievances or concerns.

Education and Experience:

• Education is required to hold a state nursing license (RN) and a minimum of 5 years of relevant experience.

• A compact license is required.

• Basic typing skills, along with a working knowledge of personal computing and word processing software, are required, preferably in a Microsoft Windows environment.

Certifications, Licenses, and other Special Requirements: RN license.

Why Join Us?

• Be part of a collaborative and growing organization

• Opportunity to contribute to process improvements and business growth

• Dynamic, team-oriented environment where your contributions are valued

• Competitive compensation and benefits package

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.