The Figueroa Law Group, P.A. is a Melbourne, Florida law firm that is seeking a friendly, organized, and customer service-oriented individual to join our team as an entry-level part-time receptionist. As the first point of contact for our company, the Receptionist plays a crucial role in creating a positive impression and providing exceptional service to clients, visitors, and employees.

General Description of Duties:

Under the direction of the Administrative Supervisor and Office Manager, the Employee will perform various tasks related to the administrative process:

• Conduct new client intakes.
• Closely work with the Office Manager and Administrative Supervisor in preparing prospective clients and newly retained clients.
• Greet clients and visitors with a warm and welcoming demeanor.
• Organize and file administrative documents.
• Answer, screen, and direct phone calls to staff, take messages, and make calls on behalf of employees.
• Operate a multi-line phone system.
• Review and understand the Firm calendar.

Essential Job Functions:

• Greeting & Welcoming: Welcome visitors warmly and professionally, ensuring they feel comfortable and attended to from the moment they arrive.
• Answering Inquiries: Respond to inquiries from clients and the general public. Direct queries to the appropriate department or staff member and provide accurate information regarding company services, products, and operations.
• Managing Calls: Operate a multi-line telephone system efficiently, answering, screening, and forwarding calls as necessary. Take accurate messages and ensure prompt delivery.
• Scheduling & Coordination: Manage appointment calendars for the Administration department. Schedule meetings and coordinate conference room bookings, ensuring schedules are well-organized and conflicts are minimized.
• Administrative Support: Provide general administrative support to different departments as needed. This may include data entry, filing, photocopying, and handling incoming and outgoing correspondence.
• Maintaining Reception Area: Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., brochures, forms) stocked and readily available.
• Security & Access Control: Monitor visitor access and maintain security awareness.
• Handling Deliveries: Receive and sort daily mail and deliveries. Distribute incoming packages to appropriate recipients and ensure outgoing mail is promptly sent.

Requirements:

• High-School Diploma or equivalent.
• 1-3 years of office experience.
• 1-3 years of customer service experience.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Proficiency in Zoom and Microsoft Teams.
• Proficiency in Adobe.
• Professional appearance and demeanor.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Excellent time management skills and the ability to prioritize work
• Customer service-oriented attitude.
• Valid Driver’s License and access to transportation.
• Background check required.

Preferred Qualifications:

• Experience in the legal field a plus but not a requirement.
• Knowledge of administrative and clerical procedures.
• Experience with office equipment such as fax machines and printers.
• Bilingual in Spanish is a plus but not a requirement.

Figueroa Law Group, P.A. is an established and growing family law firm serving Brevard County, Florida. We believe our people are our greatest asset and strive to create a workplace built on teamwork, professionalism, integrity, and mutual respect.

We offer a supportive environment where experienced professionals are trusted to do meaningful work while continuing to develop their skills. Our team works closely together, values open communication, and shares a common goal of delivering exceptional service to every client. If you are looking for a long-term career with a firm that values excellence, accountability, and compassion, we'd love to hear from you.