We are looking for a friendly, professional, and highly organized Remote Receptionist to join our team. This role requires an excellent multitasker who is a great listener, welcoming, and committed to providing exceptional customer service. If this sounds like you, apply today!

Working Hours - 8 am - 5 pm EST

Compensation - Monthly compensation starts at $750 during probation and increases to $1,000 after probation.

This position is remote in Honduras.

• Answer, screen, and direct incoming phone calls professionally

• Handle incoming and outgoing emails, messages, and correspondence

• Greet clients virtually and ensure a positive client experience

• Maintain and update client records, databases, and CRM systems

• Assist with client intake and collect required information

• Prepare, organize, and distribute documents as needed

• Assist with administrative projects and general office support

• Maintain confidentiality and handle sensitive information with discretion

• Escalate urgent matters to the appropriate team members

• Maintain accurate records and documentation

• Possesses strong customer service skills, interpersonal skills, organisational skills, and time management skills

• Proficient computer skills and knowledge of Microsoft Office

• Comfortable taking telephone calls and mitigating stressful situations

• 2+ years of front desk receptionist experience or related job experience preferred

O'Connor Law, PLLC is on a mission to advocate for injured and disabled workers in New York by providing compassionate, experienced legal support that helps them secure the benefits they need to care for themselves and their families.

Our vision is to be the most trusted and accessible workers’ compensation and disability law firm in New York, empowering injured workers with expert representation and the confidence to move forward with their lives.

Here at O'Connor Law, PLLC, our core values are:

• Compassion: We prioritize empathy and support for every client.
• Expertise: We apply decades of experience to secure results.
• Advocacy: We fiercely protect the legal rights and benefits of injured workers.
• Integrity: We communicate honestly and clearly with every person we serve.
• Accessibility: We make legal guidance understandable and reachable for all.