Why This Role Exists

Our marketing is creative and consistent, and Alison (our team leader) and our virtual assistants handle it well. We need someone who looks at the numbers behind it, tells us what's working, and keeps the whole team on schedule.

This role is for someone who likes structure, data, and follow-through. You'll make sure our plans actually get done, and you'll tell us where to start, stop, and double down.

Your First 90 Days

• Learn every part of the business by shadowing listing appointments, open houses, closings, team meetings, and daily operations

• Take full ownership of the weekly team meeting and the leadership meeting agenda

• Choose and set up a project management tool so every initiative has an owner and a due date

• Review our current tracking and deliver a report on where leads come from, where they drop off, and your first recommendations on what to start, stop, and double down on

You Might Be A Good Fit If You

• Like structure, deadlines, and keeping a team on schedule

• Enjoy working with numbers and turning them into clear recommendations

• Have led a small team or managed projects with other people

• Follow up until things are finished, and notice when something slips before anyone asks

• Speak up when you disagree, and bring your reasons

• Want to help build something, not just maintain it

Real estate experience isn't required. We'll teach you the industry. Creative marketing skills aren't required either. That work stays with Alison and our VA team.

How We Work

Alison, our team leader, is direct and moves quickly. The people who do best here say what they think, ask questions, and don't let small issues build up. You'll have a weekly one-on-one with Alison, with time set aside for any concerns, and clear priorities so you always know what matters most.

This role is based in Savannah, with 2 to 4 days a week in our office for meetings and team time, more around events, and a flexible schedule otherwise. Office days are negotiable.

Room To Grow

As the team grows, so will this role. For the right person, there's a written path toward a Director of Operations position, with clear milestones along the way. Moving up depends on results and on the team's growth.

Benefits:

• Eligible for a bonus tied to company profitability

• Retirement plan with employer match

• Flexible paid time off, scheduled around team coverage

• Flexible schedule

• Review and analyze our numbers every week and month, including lead sources, conversion, marketing spend, and agent production, and recommend what to start, stop, and double down on

• Track every team initiative and follow up until it's done on time

• Find where leads drop off between first contact and closing, and share what you learn with our Director of Sales

• Lead our operations team (currently a listing coordinator and two virtual assistants) day to day by setting priorities, checking quality, and developing each person

• Serve on the leadership team with Alison and our Director of Sales, and own the weekly team meeting and team rhythm

• Oversee our CRM, project tools, and operations manual, and keep our processes documented and current

• Handle HR administration, including onboarding, review schedules, time off tracking, and team records

• Experience in operations, project management, business analysis, or a similar role

• Experience leading a small team or managing projects with other people

• Comfortable with spreadsheets and turning numbers into clear recommendations

• Experience with a CRM or project management tools (we’ll train you on ours)

• Strong written and verbal communication skills

• Able to work from our Savannah office 2-4 days a week

• Nice to have: project management or process improvement training, such as PMP or Six Sigma

• Nice to have: a degree in business or a related field

The Harris Home Team is a Savannah real estate team with Keller Williams Coastal Area Partners. We're on pace for about $50M in volume this year, and we're working toward $75M to $125M over the next three years. We have solid systems, a strong support team, and plenty of room to grow.

The Harris Home Team is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.
Harris Home Team | Keller Williams Coastal Area Partners