The Chris Kostopoulos Group is searching for an experienced Operations Manager to take the lead on the business side of our growing real estate team. We're looking for someone who understands how a real estate business operates, can bring structure to a fast-moving environment, and knows how to keep people, processes, and priorities aligned.

You'll work closely with ownership, oversee daily operations, strengthen internal systems, and help create a business that runs efficiently as it continues to grow.

If you're the kind of leader who sees what needs to happen and knows how to make it happen, this could be your next move.

Compensation & Benefits

• Annual Salary: $85,000–$100,000

• Performance-based bonus opportunities

• Paid Time Off (PTO)

• Long-term career growth and leadership opportunities

Business Operations & Systems

• Take ownership of daily business operations, ensuring workflows, priorities, and deadlines stay on track.

• Develop and refine processes that improve productivity, communication, and team efficiency.

• Manage business tools, CRM systems, databases, and operational reporting.

• Identify gaps in existing operations and implement practical solutions.

Real Estate Transactions & Client Experience

• Oversee transaction and listing coordination, ensuring contracts, documentation, and deadlines are handled accurately.

• Manage and hold transaction coordinators and support staff accountable.

• Maintain a seamless experience for clients from initial engagement through closing.

• Coordinate with agents, vendors, and service providers to keep transactions moving.

Team Leadership & Accountability

• Support agents and administrative team members with operational needs and priorities.

• Establish clear expectations, monitor performance, and ensure consistent follow-through.

• Assist with hiring, onboarding, training, and team development.

• Build a collaborative, organized, and results-driven work environment.

Financial & Growth Management

• Monitor operational expenses, budgets, and business performance.

• Track key metrics and provide leadership with meaningful reports and insights.

• Coordinate marketing initiatives, lead management systems, and business development support.

• Partner with ownership on strategic initiatives and plans for continued growth.

• 5+ years of experience in real estate operations, business management, or a related leadership role.

• Strong understanding of residential real estate transactions, listings, and team operations.

• Proven experience managing people, improving systems, and overseeing multiple priorities.

• Familiarity with real estate CRM platforms, transaction management tools, and business software.

• Experience with budgeting, expense tracking, and operational reporting.

• Excellent organizational, communication, and problem-solving skills.

• Ability to make sound decisions independently and take full ownership of responsibilities.

• Comfortable working directly with business owners and high-performing real estate professionals.

• Experience supporting a growing real estate team or brokerage preferred.

• Willingness to obtain a real estate license if not already licensed (cost reimbursed).

The Kind of Leader Who Thrives Here

You're not someone who waits for problems to land on your desk. You recognize opportunities to improve, bring solutions to the table, and know how to balance the details with the bigger picture.

You can manage the moving pieces of a busy real estate business while keeping the team focused, organized, and accountable. Most importantly, you take pride in building something that works, not just maintaining what's already there.

To achieve the most favorable experience for every client. Our interaction involves learning the client’s needs and dreams on a personal level and supporting them in a Boston-area real estate market that we, as a team, have spent years getting to know. Our team is led by our owner and CEO, Chris Kostopoulos, whose broad experience in all aspects of residential real estate sets the standard for our ability to exceed clients’ expectations. Chris, along with our three remarkable buyer’s agents, combines to offer each client the skills and commitment needed for a personalized, trouble-free home purchase or sale.