We’re looking for a high-energy, detail-oriented Follow-Up Specialist to support our real estate acquisitions team.

This role is focused on high-volume outbound follow-up calls, warming up homeowners who have already expressed interest, and live-transferring motivated sellers to our acquisitions managers.

This is not a closing role and does not require real estate experience. It does require comfort on the phone, strong English communication skills, and the ability to follow a proven script with discipline.

What Success Looks Like in This Role:

• Consistently hitting daily call targets
• Live-transferring motivated sellers to acquisitions daily
• Following the scripts and processes without deviation
• Keeping clean CRM notes so the team can move fast
• Showing urgency, reliability, and ownership every day

• Make 50–80+ outbound follow-up calls per day to homeowners who have already requested information
• Contact new inbound leads if acquisition managers are unavailable
• Follow a provided script exactly - no over-qualifying, pricing, or analysis
• Identify warm and motivated sellers and live transfer them to an acquisitions manager
• Update notes and call outcomes accurately in the CRM
• Maintain speed, urgency, and consistency throughout the day
• Participate in daily huddles and coaching via Microsoft Teams

• 1+ year of phone-based sales, call center, or appointment setting experience
• Strong spoken English with a neutral or easily understood accent
• Comfortable making high-volume outbound calls
• Coachable and process-driven (must follow scripts and workflows)
• Reliable internet connection and quiet home workspace
• Comfortable working US Eastern Time hours
• Real estate experience is helpful but not required

CR of Maryland is a residential real estate investment company based in Timonium, Maryland. We’ve purchased and sold over 1,600 homes across the Baltimore metro area by focusing on speed, integrity, and solving real problems for homeowners.

We don’t just buy houses—we help people navigate difficult situations with clarity and respect. Our team operates with high accountability, clear expectations, and a strong bias toward execution.

We’re building a business that runs on systems, ownership, and results, and we’re looking for people who take pride in doing their work well and want to grow with a team that values follow-through over fluff.