We’re looking for a high-energy, detail-oriented Follow-Up Specialist to support our acquisitions team.

This role is focused on high-volume outbound follow-up calls, warming up homeowners who have already expressed interest, and live-transferring motivated sellers to our acquisitions managers.

This is not a closing role, and you don’t need real estate experience. You do need to be comfortable on the phone, communicate clearly in English, and follow a proven script with discipline.

What Success Looks Like in This Role

• Live-transferring motivated sellers to acquisitions every day

• Making at least 70 quality outbound calls daily

• Following the scripts and processes without deviation

• Keeping clean CRM notes so the team can move fast

• Showing urgency, reliability, and ownership every day

• Make 70+ outbound follow-up calls per day to homeowners who have already requested information

• Identify warm and motivated sellers and live-transfer them to an acquisitions manager

• Set follow-up appointments when a live transfer isn’t possible

• Contact new inbound leads when acquisitions managers are unavailable

• Follow the provided script. No over-qualifying, pricing, or analysis

• Update notes and call outcomes accurately in the CRM

• Maintain speed, urgency, and consistency throughout the day

• Join daily huddles and coaching sessions on Microsoft Teams

• 1+ year of phone-based sales, call center, or appointment-setting experience

• Clear, easily understood spoken English

• Comfortable making high-volume outbound calls

• You don’t take hang-ups personally and can bring the same energy to your last call as your first

• Coachable and process-driven (must follow scripts and workflows)

• Reliable internet connection and a quiet home workspace

• Real estate experience is helpful but not required

CR of Maryland is a residential real estate investment company based in Timonium, Maryland. We’ve purchased and sold over 1,600 homes across the Baltimore metro area by focusing on speed, integrity, and solving real problems for homeowners.

We don’t just buy houses—we help people navigate difficult situations with clarity and respect. Our team operates with high accountability, clear expectations, and a strong bias toward execution.

We’re building a business that runs on systems, ownership, and results, and we’re looking for people who take pride in doing their work well and want to grow with a team that values follow-through over fluff.