Grand Naniloa Hotel Hilo - a DoubleTree by Hilton logo

Public Area Attendant

Grand Naniloa Hotel Hilo - a DoubleTree by HiltonHilo, HI, US

Posted 6 months ago

Description

A Public Area Attendant is responsible for maintaining the cleanliness and appearance of hotels, resorts, or other facilities by servicing areas such as lobbies, restrooms, hallways, elevators, fitness centers, and event spaces. Duties include sweeping, mopping, vacuuming, dusting, sanitizing surfaces, removing trash, and restocking supplies.


This role may also involve assisting guests and reporting maintenance concerns to help ensure a clean, welcoming environment that meets brand standards.

Responsibilities

  • Cleaning & Sanitizing: Vacuum, sweep, mop, dust, and polish floors, furniture, fixtures, windows, and walls in all public spaces, including restrooms, lounges, and elevators.
  • Trash & Supplies: Empty trash receptacles, remove debris, and restock supplies like soap, paper towels, and toilet paper in public restrooms and closets.
  • Guest Interaction: Greet guests warmly, provide assistance, and address minor requests or problems in a friendly and professional manner.
  • Maintenance Reporting: Identify and report maintenance deficiencies or hazards (e.g., broken fixtures, spills) to supervisors promptly.
  • Equipment Care: Properly use and maintain cleaning equipment and chemicals, adhering to safety and sanitation procedures.
  • Supporting Housekeeping: Assist room attendants by stocking linen closets and helping with other tasks as needed.
  • Area Specifics: Clean and maintain fitness centers, pool areas, event spaces, and hotel entrances.

Qualifications

  • Attention to Detail: An eye for cleanliness and organization.
  • Physical Stamina: Ability to stand, walk, lift (up to 50 lbs), bend, and move for extended periods.
  • Teamwork: Works well with others in a fast-paced environment.
  • Positive Attitude: Friendly, patient, and eager to assist guests and colleagues.
  • Communication: Clear communication skills for guest interaction and team coordination.
  • Reliability: Dependable and able to follow instructions and procedures.

Compensation

$16.5/hour

About Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton, is 30 miles from Hawaii Volcanoes National Park. All rooms have free WiFi.

Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.

The Grand Naniloa Hilo, a DoubleTree by Hilton, features an outdoor swimming pool and a sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.

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