Do you have experience in sign and graphics production, and are you looking for an opportunity to build something from the ground up? We're seeking a Production Manager who will own and shape the production operation of a growing, full-service sign and graphics business from day one.

As our Production Manager, you'll be the engine that keeps our shop running — directing, coordinating, and scheduling production activities to ensure quality output and on-time delivery. You'll develop and implement the workflows, systems, and standards that define how we operate. This is a hands-on role to start, with a clear path to leading and growing a production team as the business scales.

If you thrive in an environment where you have real ownership, where your decisions shape how things are built, and where your standards become the standard — this is the role for you.

If you don’t have hands-on experience with wide-format printing, vinyl, and sign finishing, this role is not the right fit.

• Builds and oversees production operations; leads and coaches team members as the team grows
• Train the production team on safety standards, policies, and procedures
• Resolves personnel challenges and strives to enhance a healthy work environment
• Communicates professionally and respectfully with team, clients, and management
• Works with sales and management to reschedule workloads to meet deadlines
• Reviews production orders and schedules; conducts production meetings for the group
• Identifies specifications for the job: size, quantity, materials, color, specifications
• Orders materials in a fiscally responsible manner
• Schedules, oversees production flow, identifies and solves bottlenecks
• Identifies solutions for personnel needs, materials shortages, and vendor challenges
• Assists in areas in need, serving as a backup when required
• Schedules delivery dates in accordance with the client's needs
• Coordinates manufacturing activities to ensure production and quality of products
• Performs quality checks on projects in production
• Reviews production workflow and operations, and resolves problems
• Inspects equipment to ensure peak operational performance
• Assists with equipment and maintenance problems; seeks economical solutions
• Coordinates with technicians when equipment requires repair
• Creates and maintains production, vendor, and team reports and information
• Continuously seeks to increase knowledge and attends training as required
• Monitors inventory, places orders, receives material orders, maintains records, and conducts monthly inventory
• Ensures production floor, equipment, and workstations are clean and clutter-free
• Oversees recycling, trash, and waste programs
• Serves as an ambassador of the Company, administering policies in a professional and respectful manner

Supervisory Responsibilities:

• This role begins as a hands-on individual contributor with full ownership of production operations. As the business grows and production staff is added, this role transitions into direct supervision of the production team, encompassing overall direction, coordination, scheduling, evaluation, and leadership.
• Supervisory responsibilities will include interviewing, hiring, training, and coaching employees; scheduling and directing work; appraising performance; rewarding and disciplining employees; addressing concerns and complaints; and resolving problems.
• All leadership responsibilities are carried out in accordance with company policies, procedures, safety standards, and applicable laws and regulations.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Work With

Equipment: Epson large-format printer, Summa plotter/cutter, flatbed laminator

Materials: Vinyl, ACM, corrugated, window perf, fabric, rigid substrates, etc.

Skills: RIP software operation, color management, substrate selection, lamination, precision finishing, and field installation

Required Qualifications

• Previous production management experience in a sign, graphics, or wide-format print environment: experience with large-format printing, vinyl application, and substrate finishing required
• Field installation experience specific to all types of signage
• Project management and scheduling experience
• Proficient with MS Office Suite and overall computer, production software
• Ability to communicate professionally and effectively
• Print, manufacturing knowledge, and experience
• Ability to lead, motivate, and inspire teams toward the accomplishment of goals
• Enterprising mindset with the ability to build systems and processes in a startup or early-stage business environment

Education and/or Experience

• Associate degree in business, production management, manufacturing, or 3–5 years of sign, graphics, or wide-format printing production management experience; or equivalent combination of education and experience. Strong skills in work planning, workflow, scheduling, and excellent ability to identify color, design, and print quality.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to read, interpret, and write reports, business correspondence, work instructions, and workflow procedures
• Ability to effectively present information and respond to questions from managers, clients, customers, and employees

 Mathematical Skills 

• Ability to work with mathematical concepts, measurements, and how to apply concepts such as fractions, ratios, and proportions to practical situations relative to print jobs. 

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

 Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is regularly required to sit, stand, walk the production floor throughout the day, talk, listen, and hear. The employee is frequently required to use hands, fingers, wrists, to type and feel; arms and hands to reach. The employee must frequently lift and/or move up to 25 pounds and occasionally lift up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, large equipment, fumes, toxic chemicals, and heat. The noise level in the work environment is usually moderate to loud

 Other Duties 

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Olena Ventures LLC DBA Image360 Richmond North is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing undue hardship on Olena Ventures LLC. Please inform the company's personnel representative if you need assistance completing any forms or otherwise participating in the application process. 

Image360 Richmond North is a locally owned and operated sign and graphics provider, backed by the proven systems and resources of an industry-leading franchise network. We're a ground-floor opportunity, offering the agility and personal touch of a local business with the professional standards of a national brand. We're building a founding team of creative problem solvers who are excited to help local businesses grow through high-impact visual communication. Join us as we set a new standard for quality in Central Virginia.