POS Installation & Demo Specialist - Clover & POS Solutions

We’re looking for a POS Installation & Demo Specialist to join our team and help merchants get up and running successfully from their first demo through to go-live and beyond.

Position Summary

As a POS Installation & Demo Specialist, you will be responsible for installing, configuring, demonstrating, and supporting POS systems and related solutions.

Experience in working with Clover POS would be an asset.

You’ll work closely with our Sales and Operations teams to ensure a smooth merchant onboarding experience—from product demonstration and system configuration to installation, staff training, and go-live support. This position is in-office.

• Install and configure Clover and all POS hardware, peripherals, and related equipment

• Set up merchant menus, inventory, taxes, tips, employee roles, and system settings

• Deliver engaging and informative product demonstrations, both in-person and virtually

• Train merchant owners, managers, and staff on POS functionality and best practices

• Troubleshoot hardware, software, connectivity, Wi-Fi, and basic networking issues

• Work closely with Sales and Operations to coordinate successful merchant installations

• Document installations, configurations, training, and follow-up activities

• Follow up with merchants after installation to ensure a smooth transition and successful adoption

• Provide exceptional customer service and act as a trusted POS resource for merchants

• Hands-on experience with Clover or a similar POS system

• Strong communication, presentation, and training skills

• Basic understanding of networking, Wi-Fi, routers, and internet connectivity

• Excellent organization and attention to detail

• Strong troubleshooting and problem-solving abilities

• Customer-first mindset with a professional and positive attitude

• Ability to work independently while collaborating effectively with Sales and Operations

Nice to Have

• Experience with payment processing or payment gateways

• Knowledge of restaurant or retail operations

• Experience installing or supporting POS hardware and peripherals

• Previous experience working in fintech, payments, or merchant services

At Harlow Payments, we bring over 50 years of combined experience to the world of payment solutions. We’re passionate about helping businesses streamline their payment processes, reduce costs, and achieve financial success through customized, reliable solutions. Our team is hands-on, supportive, and proud of the work we do together in a professional, fast-paced environment.

If you’re looking for a place where your contributions matter and your work is seen, Harlow Payments is the place to grow.

What We Offer

• Competitive compensation

• Comprehensive benefits package after 3 months

• A 34-hour work week for better work-life balance

• A stable, collaborative, and professional work environment

If you are looking for an exciting opportunity where you can grow your career and you meet our qualifications, we want to speak with you. Contact us today!