
Pool Supervisor
Eden Resort & Suites • Lancaster, PA, US
Posted 2 months ago
Description
We are looking for motivated and responsible Pool & Recreation Supervisors to lead our team of pool attendants in delivering an outstanding guest experience. In this role, you will oversee daily operations within the pool and recreation areas, ensuring a safe, organized, and welcoming environment for all guests.
As a supervisor, you will support, guide, and coordinate a team of pool attendants while managing a variety of operational and guest service responsibilities. This position reports directly to the Recreation Manager.
Applicants must be at least 16 years of age. Availability on weekends and holidays is required.
If you are a strong leader who enjoys working in a dynamic, guest-focused setting, we encourage you to apply!
Responsibilities
- Supervise pool attendants
- Provide an excellent experience for guests and look for ways to exceed expectations
- Proactively create memorable experiences for guests
- Greet all guests arriving in the pool area
- Ensure the pool area is clean, organized, and fully stocked at all times
- Monitor guests around the water
- Patrol and oversee the pool and recreation areas
- Enforce pool rules and guidelines
- Accurately take and record chemical readings
- Follow opening and closing procedures
- Complete the daily checklist
- Stock towels and maintain a clean water station
- Inspect the pool area and replace missing items when possible, as well as address minor repairs (e.g., umbrellas, chairs)
- Keep trash and debris cleared at all times
- Perform other duties as assigned by management
Qualifications
- Must be at least 18 years of age
- Responsible and accountable.
- High level of professionalism.
- Motivated, positive attitude.
- Outgoing and sociable.
- Team player with the ability to work independently.
- Ability to supervise pool attendants
- detail-oriented with the ability to multitask.
- Customer service-oriented and ensures every guest has an excellent experience.
About Eden Resort & Suites
The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.
At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.
BENEFITS:
- Employee discount
- Employee assistance program
- (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)
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