Pediatric Dental Office Manager

Caring Kids • Upland, CA, US

Posted 2 days ago

We are a thriving dental group with two pediatric practices seeking an experienced pediatric dental office manager who is comfortable taking ownership of daily operations, embodying hands-on leadership when developing office staff, and is passionate about driving measurable improvements at our newer, less established location. You will serve as the primary daily leadership for this up-and-coming practice, with significant responsibility for its success. We're looking for someone who can independently identify challenges, develop solutions, and implement improvements without requiring constant direction from ownership.

A Day in Your Life as Dental Office Manager

  • Oversee daily operations with effective communication and efficient use of resources

  • Lead and develop staff with clear expectations and consistent accountability

  • Monitor and improve key performance indicators

  • Partner with chairside staff to maximize clinical productivity

  • Identify operational inefficiencies, unnecessary expenses, and opportunities for revenue growth, then develop and implement solutions

  • Recruit, hire, onboard, manage performance, and manage employee retention

  • Ensure effective treatment coordination, patient follow-up, and financial communication

  • Resolve escalated patient concerns, personnel challenges, and operational issues

What You Offer

  • 5+ years of pediatric dental practice experience

  • 3+ years of practice leadership experience

  • Experience managing multiple providers, clinical schedules, and administrative teams

  • Strong emotional intelligence and the ability to communicate effectively with children, parents, doctors, and employees

  • Confidence navigating difficult conversations involving financial performance, staff accountability, patient complaints, and operational challenges

  • Extensive experience with DentiCal and in-depth knowledge of California Labor Laws

  • Ability to travel occasionally to support our Rancho Cucamonga location

Compensation

$80,000 - $115,000 yearly

What We Offer

  • Competitive salary starting at $75,000 annually, commensurate with experience

  • Performance-based bonus opportunities of $20,000-$40,000 annually, tied to practice growth, profitability, operational excellence, and team performance.

  • Health insurance

  • Paid Time Off and paid holidays

  • Retirement benefits

  • Ongoing leadership development and professional education opportunities

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