Pediatric Dental Office Manager
Caring Kids • Upland, CA, US
Posted 2 days ago
We are a thriving dental group with two pediatric practices seeking an experienced pediatric dental office manager who is comfortable taking ownership of daily operations, embodying hands-on leadership when developing office staff, and is passionate about driving measurable improvements at our newer, less established location. You will serve as the primary daily leadership for this up-and-coming practice, with significant responsibility for its success. We're looking for someone who can independently identify challenges, develop solutions, and implement improvements without requiring constant direction from ownership.
A Day in Your Life as Dental Office Manager
Oversee daily operations with effective communication and efficient use of resources
Lead and develop staff with clear expectations and consistent accountability
Monitor and improve key performance indicators
Partner with chairside staff to maximize clinical productivity
Identify operational inefficiencies, unnecessary expenses, and opportunities for revenue growth, then develop and implement solutions
Recruit, hire, onboard, manage performance, and manage employee retention
Ensure effective treatment coordination, patient follow-up, and financial communication
Resolve escalated patient concerns, personnel challenges, and operational issues
What You Offer
5+ years of pediatric dental practice experience
3+ years of practice leadership experience
Experience managing multiple providers, clinical schedules, and administrative teams
Strong emotional intelligence and the ability to communicate effectively with children, parents, doctors, and employees
Confidence navigating difficult conversations involving financial performance, staff accountability, patient complaints, and operational challenges
Extensive experience with DentiCal and in-depth knowledge of California Labor Laws
Ability to travel occasionally to support our Rancho Cucamonga location
Compensation
$80,000 - $115,000 yearly
What We Offer
Competitive salary starting at $75,000 annually, commensurate with experience
Performance-based bonus opportunities of $20,000-$40,000 annually, tied to practice growth, profitability, operational excellence, and team performance.
Health insurance
Paid Time Off and paid holidays
Retirement benefits
Ongoing leadership development and professional education opportunities
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