
Patient Experience Coordinator
Vida Integrated Health - Bellevue • Bellevue, WA, US
Posted 1 hour ago
Join Our Team at Vida Integrated Health!
Vida Integrated Health is seeking a dedicated Patient Experience Coordinator to join our exceptional team at our Vida Bellevue clinic, conveniently located near downtown Bellevue! This is your chance to become part of a truly integrated team and establish your career in healthcare. In this role, you’ll be the welcoming face of our clinics, helping patients feel cared for while keeping daily operations running smoothly.
What We're Looking For:
Team Player: Someone who thrives in a collaborative, supportive, and fun team environment.
Passionate and Proactive: A motivated individual eager to learn, grow, and make a difference in patients' lives.
Customer-Focused Care: Someone who will maintain the highest standards of customer service, always putting our patients first and providing them the best possible experience.
Why You’ll Love Working With Us:
Generous and Flexible Paid Time Off
Paid Holidays
Comprehensive Insurance: Medical, Dental, Vision, Life Insurance, and more.
Internal Wellness Program: $2,000 in annual credits.
Product & Supplement Discounts
401(K) Retirement Program: With employer match.
Supportive Culture: Join a team that values collaboration, innovation, and mutual respect.
Professional Growth: Opportunities for continuous learning, development, and advancement.
If you are passionate about working with a top-notch team and are ready to contribute to our innovative healthcare model, we would love to hear from you!
Apply today and be part of the Vida Integrated Health family!
Schedule: Full-time, M-F, 6:30 am-3:30 pm
Greet and assist patients in a friendly and courteous manner.
Check patients in and out, and schedule appointments in person and by phone.
Answer phones and make calls.
Collect payment, copays, deductibles and inquire on previous balances.
Explain insurance coverage to patients in a clear concise way.
Prepare new records, files, and maintain records.
Assist with projects, administrative tasks, and any other clinic task as assigned to support the team.
Keep front area neat and tidy at all times.
Ability to multitask – answer the phone, check in and schedule patients, and respond to internal messages.
Ability to maintain attention to detail while working in a fast-paced environment.
Ability to work independently to complete and execute tasks, and ability to work with others as a team, as well as the ability to learn quickly from oral and written instructions.
Strong customer service skills, verbal communication, and professionalism.
Computer Skills (Word, Excel, Teams)
Must be able to lift up to 15 pounds – able to take out trash/shred container.
Experience in a fast - paced administrative role is a plus!
Compensation
$24 - $28 hourly
At Vida Integrated Health, we’re reimagining what healthcare can be.
We bring together a team of highly skilled providers—physicians, chiropractors, physical therapists, acupuncturists, and more—under one roof, working toward a shared goal: helping people move better, feel better, and live better.
But what truly sets Vida apart isn’t what we offer; it’s how we work.
Our providers collaborate in real time, sharing insights, aligning treatment plans, and supporting each other to deliver a level of care that doesn’t exist in traditional healthcare. This team-based approach creates better outcomes for patients and a more connected, energized environment for our team.
We believe healthcare should feel human, empowering, and built around relationships.
That’s why everything we do is grounded in one core belief: Together we're Better. If you’re looking to be part of something meaningful, where your work matters, your team supports you, and your growth is encouraged, you’ll find it here at Vida.
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