Join a team where your role as a Patient Coordinator truly makes a difference. At Falling Waters Injury and Health Management, you’ll work alongside skilled providers to deliver care that transforms lives. Our dynamic and multidisciplinary clinic offers innovative therapies and a supportive environment where you can thrive. With a strong patient base and robust referral connections, your contributions will be valued and impactful.

We believe in nurturing both personal and professional growth. We offer monthly incentives and bonuses, comprehensive benefits, including health, dental, and vision coverage, a retirement plan with employer contributions, and paid time off. Our commitment to work-life balance means no weekend shifts, and we provide paid training to support your development. Join us in delivering exceptional care and experience a workplace that respects and values your contributions every day.

• Coordinate patient appointments and manage scheduling to ensure smooth clinic flow.
• Serve as the primary point of contact for patients, addressing inquiries and providing information with empathy and clarity.
• Facilitate communication between patients and healthcare providers to enhance the patient experience.
• Maintain accurate patient records and ensure confidentiality in compliance with healthcare regulations.
• Assist in the management of patient flow within the clinic, optimizing efficiency and minimizing wait times.
• Collaborate with the healthcare team to support patient care plans and follow-up procedures.
• Handle patient billing inquiries and process payments, ensuring transparency and accuracy in financial transactions.

• Experience in a healthcare setting, ideally in a patient-facing role.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Proven track record of providing exceptional customer service with empathy and clarity.
• Strong organizational skills to coordinate appointments and manage clinic schedules.
• Familiarity with healthcare regulations and maintaining patient confidentiality.
• Excellent communication skills to facilitate interactions between patients and healthcare providers.
• Proficiency in handling billing inquiries and processing payments accurately and transparently.

Multidisciplinary outpatient Physical Therapy and Chiropractic clinic. Locally owned and operated. Offering aquatic therapy, land-based rehab, massage therapy, and chiropractic care to our community in the heart of Bend, Oregon.

We invite you to visit our website, www.fallingwaterscenter.com