Part-Time Hotel Night Auditor - Mondays & Tuesdays
Sonesta Select Kansas City South Overland Park • Kansas City, MO, US
Posted 4 hours ago
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.
- Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
- Process payments, generate invoices, and reconcile transactions at the end of each shift.
- Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
- Assist with reservations via phone, email, or in person, including group bookings.
- Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong customer service skills with a guest-focused approach.
- Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
- Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Compensation
$16 per hour
Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
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