Our busy restaurant is looking for a bartender with a positive attitude who can provide excellent customer service for our patrons to have a great time at our bar. You will be in charge of taking customer orders, mixing a variety of traditional and creative cocktails, making beer and wine recommendations, and keeping the bar area clean and sanitary at all times.
This position requires an energetic person with excellent organizational skills and a customer-first attitude. Apply now if you enjoy mixing and serving drinks, meeting new people, and working in a fast-paced environment!
- Maintain a neat and professional appearance with a properly cleaned outfit
- Greet guests warmly, politely, and timely manner. Take and deliver orders accurately and efficiently
- Possess basic knowledge of beverage offerings and menu items
- Recognize opportunities to up-sell where appropriate
- Avoid over-pours and spillage
- Prepare and plate basic hot and cold menu items
- Understand the Toast order-taking system to be able to clearly, accurately, and quickly convey guest orders using computer or manual systems
- Work with the hotel team to ensure that guests’ needs are continually met. Help to educate other members of the Food & Beverage Team on beverages available and service techniques
- Assist guests with any needs, corrections, or additional items desired during service
- Prepare and present customer bills. Correctly understand all payment methods accepted, how to process payment, make changes, and open/close cash drawer, if required. Understand reporting requirements for tips
- Ability to safely operate restaurant equipment, including, but not limited to, coffee makers, refrigeration, dishwashers, juice machines, ice machines, ice crushers, point of sale systems, Express Chef, etc
- Handle and communicate special orders and guest complaints in a professional manner
- Participate in the set up, execution, and clean up of seasonal decor events and banquet functions as outlined in Banquet Event Orders/Event Sheets and as directed by the Sales & Catering Manager/Dining Room Manager
- Maintain bar service area cleanliness as well as personal cleanliness and sanitation standards as required by the NY Department of Health and Human Services and OSHA, as well as general maintenance and upkeep of the licensed premises
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions
- Protect the assets of this property and Lark Hotels
- Ensure that all customer checks and tabs are paid as well as record daily sales total and enter into point of sale system
- Responsible for inventory, ordering and stocking of all wine, liquor, and beer. Maintains an inventory of glassware and promptly communicates any shortages to management.
- Check customers age by verifying identification cards and serve alcoholic beverages to patrons per federal, state, local, and company laws and regulations
- Mix and deliver drinks to customers including alcoholic and non-alcoholic varieties of wine, beer, liquor, and mixed drinks
- Restock and clean as instructed, including side work for opening and closing of the restaurant
Minimum Requirements:
- Must be eligible to work in the United States of America
- Must be at least 21 years of age
- Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy
- Ability to understand verbal directions, as well as written menus, recipes, labels on foods and chemicals, and other workplace safety signage
- Knowledge of common food allergies and understanding of cross-contamination issues
- Outgoing personality, with good oral comprehension, expression, and speech clarity
- Ability to work under pressure and deal with stressful situations during busy periods
- TIPS Certification or other alcohol safety certification
Abilities Required:
- Frequent walking, bending, balancing, stooping, reaching, pushing, lifting, manual dexterity, and repetitive motions. May require the ability to work on uneven outdoor surfaces
- Occasional stair climbing
- Must be able to manually handle/lift/carry product up to 60 pounds between knees and shoulders
- Must be vertically mobile, working in a limited space for up to 8 hours at a time
- Schedule varies according to operational needs; on evenings, weekends, and holidays.
- Frequent hand-washing
- Must have a strong focus on putting the patron first with exceptional customer service experience
- Display excellent communication and interpersonal skills with customers and coworkers
- Outstanding time management and organizational skills
- Possess a high school diploma or equivalent certification (GED)
- Prior food service industry experience is highly desired
Bluebird Lake Placid is one of the largest and newest properties in the Lark 100 Hospitality portfolio. Formerly the Summit Hotel, it has been reimagined into a sleek, Scandinavian-Asian retreat, positioning it as a top destination for both high-volume transient and group business.
Unlock your potential and take your career beyond the Adirondacks. At Bluebird, you'll meet people from all over the world who come to work for the most dynamic small hotel group in the nation—because they want to do something different. With exciting growth opportunities here and across the country, this is your chance to be part of something bigger. Health benefits available; 401K and excellent travel perks.
Website: https://www.bluebirdhotels.com/hotels/lake-placid
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