This office works on cases for our New York, Massachusetts, and Vermont offices.

• Data entry into the firm’s electronic database and storage system
• Organize and maintain electronic database, storage system, and physical files
• Assist attorneys and case coordinators with day-to-day handling of files and caseloads
• Communicate with clients by phone and email
• Communicate basic information with insurance adjusters via phone, email, and fax
• Draft and send correspondence to clients and insurance adjusters
• Receive and process mail, scan into the electronic storage database, and disburse as needed
• Communicate with medical providers to collect and update medical records and billing
• Communicate with local authorities and governmental agencies to send FOIL requests for reports and supporting documentation. (i.e.: police reports, police photos, reconstruction reports, inspection reports, etc.)
• Assist attorneys and/or case coordinators with contacting and updating information from various health insurance carriers (including Medicare and Medicaid) in regard to potential liens/subrogation
• Assist attorneys and/or case coordinators by contacting and updating information in regard to any other potential liens/ rights to subrogation (i.e., workers' compensation, child support, additional personal injury protection, outstanding medical bills, etc.)
• Draft basic legal documents for attorney review, file with various county clerks and/or serve accordingly (i.e., infant settlement petition, wrongful death petition, notice of claim, notice of intent)
• Draft closing documentation upon settlement, working in partnership with the accounting office to ensure that funds are distributed properly
• Other duties as assigned

Required Education and Qualifications

• Strong knowledge of PC applications, Windows, Microsoft Office (Outlook, Word, Excel)
• Prior experience working in an office environment
• Prior customer service experience
• Excellent written and verbal communication skills

Preferred Experience

• Prior Paralegal experience
• Paralegal certification or degree

Physical Demands/Requirements:

• While performing the duties of this job, the employee constantly operates a computer and other office productivity equipment, such as a calculator, copy machine, and printer
• Must be able to remain in a stationary position 50% of the time
• The person in this position needs to occasionally move about inside the office to access file cabinets, office equipment, etc.
• Occasionally ascends/descends stairs
• The person in this position frequently communicates with coworkers, clients, and/or outside vendors. Must be able to exchange accurate information in these situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions