Outdoor Living Consultant
Earth, Turf, and Wood • Lancaster, PA, US
Posted 2 months ago
Description
Earth, Turf & Wood, Lancaster County's outdoor living builder for over 26 years, is hiring an Outdoor Living Consultant to own the full sales cycle, from first handshake to signed agreement. This isn't order-taking. It's consultative selling for people who want to fall in love with an idea and trust the person who's guiding them there.
If you're at your best in front of a homeowner, reading the room, building trust fast, and turning a vision into a commitment, this role was built for you.
What You'll Do
Run in-home consultations, uncover what clients actually want, and shape custom outdoor living solutions around it
Walk sites, take measurements, and translate that into a real project scope
Partner with our design and production teams to build proposals that win
Present, follow up, and close, then stay in the relationship for referrals and repeat business
Keep clients in the loop from the signed contract through the final walkthrough
What Makes You a Fit
A track record of hitting or beating sales goals in landscape construction, outdoor living, home improvement, or a related field
You build trust fast and close without being pushy
You're organized enough to juggle multiple active projects without dropping the ball
You have (or want) real roots in Lancaster County; this role rewards a strong local network
Bonus points: experience with hardscaping, masonry, pools, or outdoor construction; familiarity with CAD or HubSpot
Compensation & Benefits
On target earnings: $125,000+ (base salary+bonus)
Paid Time Off
Health Benefits
IRA Match
Responsibilities
Sales & Client Development
Develop relationships with prospective and existing clients to generate new business opportunities
Conduct in-home consultations and initial client interviews using the company's sales process
Identify client goals, priorities, and investment levels to create customized outdoor living solutions
Perform detailed site analyses, measurements, and project assessments
Collaborate with Landscape Designers to develop concepts and proposals that meet client objectives
Prepare accurate project budgets and estimates for review
Present solutions, manage follow-up communication, and close sales opportunities
Maintain ongoing relationships with past clients to encourage repeat business and referrals
Conduct project walkthroughs and post-installation follow-ups to ensure client satisfaction
Manage warranty follow-up communications when necessary
Project Coordination
Work closely with production teams to ensure seamless project handoff
Attend sales, production, and project meetings as required
Communicate project updates, add-ons, change orders, and client expectations to internal teams
Participate in pre-construction site visits to support successful project execution
Monitor project progress and maintain strong communication with clients throughout construction
Qualifications
Proven sales success in landscape construction, outdoor living, home improvement, construction, or a related industry
Demonstrated ability to consistently meet or exceed sales goals
Strong relationship-building, communication, and client service skills
Excellent organizational and time-management abilities
Strong mathematical and problem-solving skills
Proficiency with Microsoft Office and CRM software
Valid driver's license with an acceptable driving record
Ability to work independently while collaborating effectively with a team
Comfortable maintaining a flexible schedule, including occasional evenings and Saturdays as needed to meet client and business needs
Willingness to work the hours necessary to achieve sales goals, support project success, and deliver an exceptional client experience.
Familiarity with HubSpot or similar CRM platforms is a plus
Compensation
$125,000+ OTE
About Earth, Turf, and Wood
For more than 26 years, Earth, Turf, and Wood has been designing and building exceptional outdoor living environments throughout Lancaster County and the surrounding communities. As a family-focused company, we take pride in building lasting relationships with clients, employees, and the community.
Through expert craftsmanship, innovative design, and an unwavering commitment to customer satisfaction, we create outdoor spaces that enhance the beauty, functionality, and value of clients' homes. Our team is known for professionalism, integrity, teamwork, and a dedication to delivering an exceptional client experience from the first meeting through project completion.
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