Outdoor Living Consultant

Earth, Turf, and WoodLancaster, PA, US

Posted 2 months ago

Description

Earth, Turf & Wood, Lancaster County's outdoor living builder for over 26 years, is hiring an Outdoor Living Consultant to own the full sales cycle, from first handshake to signed agreement. This isn't order-taking. It's consultative selling for people who want to fall in love with an idea and trust the person who's guiding them there.

If you're at your best in front of a homeowner, reading the room, building trust fast, and turning a vision into a commitment, this role was built for you.

What You'll Do

  • Run in-home consultations, uncover what clients actually want, and shape custom outdoor living solutions around it

  • Walk sites, take measurements, and translate that into a real project scope

  • Partner with our design and production teams to build proposals that win

  • Present, follow up, and close, then stay in the relationship for referrals and repeat business

  • Keep clients in the loop from the signed contract through the final walkthrough

What Makes You a Fit

  • A track record of hitting or beating sales goals in landscape construction, outdoor living, home improvement, or a related field

  • You build trust fast and close without being pushy

  • You're organized enough to juggle multiple active projects without dropping the ball

  • You have (or want) real roots in Lancaster County; this role rewards a strong local network

  • Bonus points: experience with hardscaping, masonry, pools, or outdoor construction; familiarity with CAD or HubSpot

Compensation & Benefits

  • On target earnings: $125,000+ (base salary+bonus)

  • Paid Time Off

  • Health Benefits

  • IRA Match

Responsibilities

Sales & Client Development

  • Develop relationships with prospective and existing clients to generate new business opportunities

  • Conduct in-home consultations and initial client interviews using the company's sales process

  • Identify client goals, priorities, and investment levels to create customized outdoor living solutions

  • Perform detailed site analyses, measurements, and project assessments

  • Collaborate with Landscape Designers to develop concepts and proposals that meet client objectives

  • Prepare accurate project budgets and estimates for review

  • Present solutions, manage follow-up communication, and close sales opportunities

  • Maintain ongoing relationships with past clients to encourage repeat business and referrals

  • Conduct project walkthroughs and post-installation follow-ups to ensure client satisfaction

  • Manage warranty follow-up communications when necessary

Project Coordination

  • Work closely with production teams to ensure seamless project handoff

  • Attend sales, production, and project meetings as required

  • Communicate project updates, add-ons, change orders, and client expectations to internal teams

  • Participate in pre-construction site visits to support successful project execution

  • Monitor project progress and maintain strong communication with clients throughout construction

Qualifications

  • Proven sales success in landscape construction, outdoor living, home improvement, construction, or a related industry

  • Demonstrated ability to consistently meet or exceed sales goals

  • Strong relationship-building, communication, and client service skills

  • Excellent organizational and time-management abilities

  • Strong mathematical and problem-solving skills

  • Proficiency with Microsoft Office and CRM software

  • Valid driver's license with an acceptable driving record

  • Ability to work independently while collaborating effectively with a team

  • Comfortable maintaining a flexible schedule, including occasional evenings and Saturdays as needed to meet client and business needs

  • Willingness to work the hours necessary to achieve sales goals, support project success, and deliver an exceptional client experience.

  • Familiarity with HubSpot or similar CRM platforms is a plus

Compensation

$125,000+ OTE

About Earth, Turf, and Wood

For more than 26 years, Earth, Turf, and Wood has been designing and building exceptional outdoor living environments throughout Lancaster County and the surrounding communities. As a family-focused company, we take pride in building lasting relationships with clients, employees, and the community.

Through expert craftsmanship, innovative design, and an unwavering commitment to customer satisfaction, we create outdoor spaces that enhance the beauty, functionality, and value of clients' homes. Our team is known for professionalism, integrity, teamwork, and a dedication to delivering an exceptional client experience from the first meeting through project completion.

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