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Orthodontic Front Desk Scheduling Coordinator

Northern Smiles OrthodonticsAnchorage, AK, US

Posted 12 hours ago

Description

WE’RE HIRING! Front Desk Scheduling Coordinator

Full-Time | Hiring ASAP

Looking for a job where your weekends start on Thursday, your team actually feels like a team, and your smile is part of the job description? Keep reading

We’re on the hunt for a Front Desk Scheduling Coordinator who’s organized, upbeat, and ready to jump into a fast-paced, people-first environment.

Our Schedule = Work/Life Balance Goals

  • 4/10 shifts

  • Monday–Thursday

  • Long weekends, every weekend

The Perks (aka the good stuff):

  • 3 BONUS programs

  • 401(k)

  • Dental program

  • FREE orthodontic care for you and your immediate family

  • Supportive, positive workplace culture

  • Clothing allowance


Our Vibe:

We start our day as a team and end our day as a team. We communicate, help each other, and celebrate wins together. No silos. No drama. Just teamwork.

What You’ll Be Doing:

  • Welcoming patients and creating a great first impression

  • Scheduling appointments like a pro

  • Managing phones, texts, and patient communication

  • Keeping patient info accurate and organized

  • Working closely with the clinical team to keep the day running smoothly

You’re a Great Fit If You:

  • Love helping people and staying organized

  • Can multitask without breaking a sweat

  • Bring a positive, team-first attitude

  • Have front desk, scheduling, or dental/medical experience (a plus—but not required!)

If you’re looking for more than “just a job” and want to be part of a team that truly supports one another, we want to meet you.

Responsibilities

  • Make appointments for employees and ensure the calendar is current and correct
  • Answer phone calls and emails and communicate relevant information to the appropriate parties
  • Keep the front office secure by ensuring all visitors follow the proper sign-in procedures
  • Assure incoming and outgoing mail is managed appropriately and handle deliveries
  • Plan for company trips and outings and provide itineraries to ensure off-site activities are a success

Qualifications

  • High school diploma, G.E.D. or equivalent
  • 1+ year of front desk receptionist experience or related job experience preferred
  • Well-versed in taking telephone calls and handling stressful situations
  • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
  • Proficient computer skills and knowledge of Microsoft Office

Compensation

$18 - $22/hour

About Northern Smiles Orthodontics

We’re a high-energy, supportive team that feels more like family than coworkers. We believe in showing our appreciation through competitive pay, meaningful benefits, and bonus programs that reward hard work and dedication.

Our modern, beautifully designed office creates a bright, welcoming space where both patients and team members feel comfortable and valued. We’re passionate about growth — offering ongoing opportunities to learn, advance, and build long-term careers.

We work a 4-day schedule, Monday through Thursday, giving our team Fridays, Saturdays, and Sundays off every week. We also offer complimentary orthodontic care for you and your immediate family, stylish uniforms, and a team-first culture where we start and end each day together.

Most importantly, we love what we do — changing lives one smile at a time.

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Do you have experience in Customer Service?
Do you have any relevant administrative experience?
Do you have basic computer skills?
Do you have experience using a customer database?
Are you at least 18 years old?
Do you live in Alaska?
Are you authorized to work in the United States?

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