Are you the person everyone relies on to make things happen?

The CRM needs attention. A new agent needs onboarding. A listing presentation needs to be perfect and on time. An agent has a tech issue. Marketing needs to go out. A process needs fixing.

Do you step in, figure it out, and get it done?

Do you love turning moving parts into organized systems? Catch the typo everyone else missed? Move seamlessly between operations, technology, and marketing? Use AI to work smarter and constantly find better ways to get things done?

And most importantly, do you understand the pace and nuances of a high-performing real estate team?

If so, The Karp Group wants to meet you!

We’re looking for an Operations & Marketing Coordinator to become a trusted operational backbone of the team, someone who can own the details, solve problems, support agents, keep systems running smoothly, and execute polished marketing.

This is not a check-the-box role. It’s an opportunity for someone who wants to take ownership, make an impact, and grow with the business.

Compensation

• Salary Range: $60,000 - $70,000

• Paid Time Off

• Bonus Opportunities

• Health Stipend

Operations & Team Support

• Serve as the primary point of contact for day-to-day operational and technology questions, helping agents resolve issues without unnecessarily escalating them to leadership

• Own the onboarding experience for new hires, including CRM setup, contact uploads, system access, and ongoing support through their first 90 days

• Own the off-boarding process, including removing access to all internal platforms, collecting company assets, and updating internal files.

• Maintain and improve SOPs, operations guides, playbooks, and internal documentation

• Organize and optimize workflows, action plans, smart lists, and other processes within Follow Up Boss (FUB)

• Identify opportunities to improve efficiency, organization, communication, and accountability across the team

• Provide proactive administrative and operational support to leadership as priorities arise

Marketing & Brand Support

• Coordinate the execution and distribution of social media, print materials, newsletters, and ongoing “36-point touch” campaigns

• Prepare polished listing materials, including listing copy, listing books, buyer presentations, and other client-facing assets

• Maintain public and internal company websites

• Maintain consistency and accuracy across marketing materials using established templates and brand guidelines

• Monitor and manage online reviews and coordinate timely, professional responses

• Support marketing initiatives and projects from planning through execution

Affiliate & Partner Coordination

• Help maintain communication and operational continuity across the team’s partner verticals, including lending, commercial, and insurance

• Coordinate information and follow-up between internal team members and external partners when needed

• Real estate experience is highly preferred. You understand how a real estate team operates and can anticipate the pace, priorities, and details that come with the industry.

• Highly organized and detail-oriented. You naturally work from checklists, follow processes, catch mistakes, and take pride in accuracy. Typos and dropped details are not your norm.

• Technologically confident. You’re comfortable learning systems, troubleshooting common issues, and becoming the person others turn to when they need help.

• Strong Follow Up Boss experience is a major plus, particularly with workflows, smart lists, action plans, and CRM organization.

• Marketing-capable and creative. You can create polished, professional materials and have a strong eye for presentation, while also being comfortable working within established templates and brand standards.

• AI-literate. You actively use AI tools such as Gemini, ChatGPT, or similar technology to check your work, improve processes, and work more efficiently.

• A proactive problem-solver. You don't just identify a problem; you look for the solution and take ownership of getting it resolved.

• Growth-minded. You enjoy learning, improving systems, and taking on greater responsibility as the business grows.

• Clear and professional communicator. You can work confidently with agents, leadership, clients, and outside partners.

• Comfortable working independently. You can prioritize competing requests, manage deadlines, and keep projects moving without constant supervision.

The Karp Group is a high-performing real estate team serving clients across South Florida, with a strong presence in the Boca Raton market. Built around a commitment to exceptional service, strong relationships, and consistent results, the team has developed a reputation for delivering a high level of professionalism throughout every stage of the real estate experience.

With a growing business, established systems, and multiple areas of the organization working together, including residential real estate, lending, commercial, and insurance, the Karp Group operates as a collaborative, fast-paced team where every detail matters.

The team is committed to continuing to grow while maintaining the level of service, organization, and client experience that has driven its success.