Are you a driven operator who thrives on building systems, leading teams, and executing at a high level in the fast-paced world of short-term rentals? The Michael Klein Group, a premier short-term rental real estate team operating in the Pocono Mountains, is looking for an Operations Manager to own the backbone of our business.

This is a hybrid position, offering a combination of in-office and remote work. We're looking for a strategic operator who thrives on building high-performing teams, driving operational excellence, and partnering with ownership to scale a business poised for significant growth.

• Compensation and Benefits
  Salary Range: $70,000-$100,000 annually (based on experience)
  Performance-based and Growth opportunities
  Paid Time Off

• Lead and scale operations by building high-performing teams, systems, and processes.

• Develop scalable workflows, SOPs, and technology across multiple business lines.

• Oversee transactions, compliance, reporting, and operational performance.

• Partner with ownership to execute strategy and drive business growth.

• Foster accountability through hiring, coaching, and KPI management.

• Leverage data and technology to improve efficiency and decision-making.

• Operations leadership experience in a fast-paced, growth-focused business.

• Proven success building scalable systems, processes, and workflows.

• Strong leadership, project management, and organizational skills.

• Excellent communication with a high level of ownership and accountability.

• Proficient with CRM platforms, Google Workspace, and project management tools.

• Real estate operations experience preferred; short-term rental or new construction experience is a plus.

The Michael Klein Group is one of the fastest-growing real estate teams in the Pocono Mountains, serving buyers, sellers, investors, and vacation home clients. With a strong foundation in residential real estate, short-term rentals, and new construction, we're building the people, systems, and leadership needed to scale with excellence.