Casals, Realtors | The Mercy Lugo-Struthers Team

The Mercy Lugo-Struthers Team at Casals, Realtors is a high-performance real estate team built on discipline, accountability, and exceptional client service. Our mission is to empower driven real estate professionals with the systems, leadership, and operational excellence they need to succeed.

We are seeking a Part-Time Office Manager who will play a critical role in the financial health, operational structure, and culture of our organization.

This is not a clerical role. The Office Manager serves as an integral member of the leadership team, ensuring our office runs efficiently, financials are managed responsibly, and our agents and staff have the structure and support they need to perform at a high level.

The right candidate is financially savvy, highly organized, detail-oriented, and comfortable managing multiple operational systems simultaneously. They are someone who takes pride in creating structure, maintaining financial clarity, and supporting a growing organization.

Financial Management & P&L Oversight

• Maintain and manage the office Profit & Loss reporting
• Develop and track financial performance against operational budgets
• Provide financial analysis and recommendations to leadership
• Monitor expenses to ensure alignment with profitability targets
• Assist leadership with forecasting, budgeting, and financial planning

Accounting & QuickBooks Management

• Manage all financial activity through QuickBooks
• Process and track vendor payments, invoices, and reimbursements
• Reconcile accounts and maintain organized financial records
• Ensure accurate financial documentation for reporting and tax purposes
• Work closely with external accountants or bookkeepers when necessary

Commission & Financial Disbursement

• Calculate and process agent commission disbursements
• Ensure commission payouts follow brokerage policies and agreements
• Maintain accurate records of all transaction-related financial distributions
• Coordinate with the transaction coordination team when necessary

Vendor & Office Operations Management

• Manage relationships with all office vendors and service providers
• Oversee vendor contracts, renewals, and payment schedules
• Ensure office systems, subscriptions, and services remain operational
• Identify opportunities to improve operational efficiency and cost management

Office Policies & Operational Structure

• Develop, implement, and reinforce office operational procedures and policies
• Help maintain a structured and professional work environment
• Support leadership in creating operational systems that allow agents to perform at a high level

Human Resources Support

• Manage HR administration for salaried team members
• Oversee payroll coordination and tax payments
• Maintain employee records and documentation
• Work directly with an HR contractor or external HR provider when applicable
• Support hiring, onboarding, and compliance processes

Leadership & Team Support

• Serve as a trusted operational partner to leadership
• Help ensure the office runs smoothly, agents are supported, and systems are functioning efficiently
• Identify areas where processes can be improved or streamlined
• Support a culture of accountability, professionalism, and team success

• Has experience managing office financials and operational systems
• Is highly proficient with QuickBooks
• Is comfortable analyzing financial reports and P&L statements
• Is detail-oriented, organized, and highly accountable
• Has strong problem-solving and decision-making skills
• Communicates professionally and confidently with leadership and staff
• Thrives in a high-performance, fast-paced environment
• Understands the importance of structure, financial discipline, and operational clarity
• Experience in real estate, property management, or a commission-based industry is a strong plus

At the Mercy Lugo-Struthers Team at Casals, we are a high-achieving real estate group led by elite leaders and coaches who empower and support our staff and agents to excel in any market. With over 15 years of experience and a coveted Zillow Flex partnership, we give our team members a competitive advantage and provide systems that set us apart in Northern Virginia real estate.