Driver Defense Team is looking for an organized, friendly, and dependable Office Coordinator to oversee front desk operations and help keep our office running smoothly.

This person plays an important role in creating a welcoming, organized, and professional office environment. Responsibilities include greeting visitors, coordinating client visits and consultations, facilitating virtual meetings with our team, processing client payments, and supporting daily office operations.

We're looking for someone who takes initiative, communicates well, pays attention to detail, and understands that the way we treat people from their first interaction with DDT matters.

This is a fully in-office position based at our Park Ridge location.

Front Desk & Client Experience

• Welcome clients, prospective clients, vendors, and other visitors, ensuring they are directed to the appropriate team member.

• Coordinate client check-ins, consultations, and virtual meetings with team members.

• Process client payments in accordance with established procedures.

• Maintain an organized, professional, and welcoming reception area and meeting spaces.

Occasional Phone Support

• Provide backup phone coverage when needed, directing callers to the appropriate team members and taking messages as necessary.

Office Administration & Operations

• Coordinate incoming and outgoing mail, office supplies, and general administrative needs.

• Support office events, employee engagement activities, and other administrative projects.

• Provide occasional administrative support to the firm's owner.

Online Reviews & Reputation Support

• Monitor online reviews, coordinate responses using established firm guidelines, and flag feedback requiring leadership attention.

What We're Looking For

• Strong communication and interpersonal skills, with a friendly, professional, and welcoming demeanor.

• Excellent organizational skills, attention to detail, and follow-through.

• Dependability, punctuality, and the ability to manage multiple priorities.

• Comfort using everyday office technology, including computers, email, calendars, and video conferencing tools.

• Good judgment and discretion when handling confidential information and sensitive interactions.

• Patience and professionalism when interacting with individuals who may be experiencing stressful situations.

• A proactive mindset, with the ability to recognize what needs to be done, take ownership, and keep things moving without constant direction.

Driver Defense Team is a Chicago law firm that helps people who were ticketed, arrested, or injured while driving. We have offices in Chicago and Park Ridge, IL. Our team consists of 10 lawyers and about 30 non-attorney staff.

Our firm values teamwork and providing an amazing client experience. That's our secret! We have about 3,000 five-star reviews online, and we have been named to the Inc. 5000 list of fastest-growing companies in America for the past 4 years in a row!