Office Assistant

Home Insurance Agency • El Paso, TX, US

Posted 19 days ago

Description

This is a position for a bilingual office assistant to provide administrative support in the office. This is not a remote position. Responsible for responding to customers' questions in a friendly and timely manner and implementing office standards to streamline our processes. Applicants should be extremely thorough, possess excellent communication skills, and have some background in Insurance customer service. Bilingual in English and Spanish preferred. Send us your resume today to become part of the team!

Responsibilities

Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
Inform team members regularly about the status of projects and any setbacks or achievements
Increase productivity by creating record-keeping procedures for customer data filing systems

Qualifications

Display excellent written, problem-solving, and verbal communication skills
Customer service, bookkeeping, or administrative experience is preferred
High school diploma or GED required
Proven track record of completing projects on time in an orderly manner
Navigates computer programs with ease to provide a quick front-desk experience for customers

Compensation

$27,500+ yearly DOE

About Home Insurance Agency

WHO WE ARE

Every member of the Home Insurance Agency is a professional who brings distinct strengths and specialties to the agency. We work together as a team to ensure that client assets are protected.

WHAT WE DO

Our priority is ensuring we protect client success. Whether they are seeking to expand their operations, increase technological performance, or enhance organizational effectiveness, we’re here to ensure that the process is well-protected and sustained. Our team is experienced in a wide variety of personal & business insurance to provide peace of mind every time.

Home Insurance Agency is a full-service agency offering Homeowners, Auto, Motorcycle, Flood, Renters, Bonds, Commercial Auto, Business General Liability, Life, and Health.