Office Administrative Assistant
Carlton Insurance Agency LLC • Torrance, CA, US
Posted 1 day ago
As an Office Administrative Assistant, you will play a key role in supporting the daily operations of our office. This position begins with a two-month trial period. You will join a team that prides itself on superior customer service, attention to detail, and a commitment to excellence. You will learn from seasoned professionals in the field, gaining hands-on experience in insurance services and developing a deep understanding of our customer-first approach.
Manage and respond to client calls and correspondence with professionalism and empathy. Ensure excellent customer service and client support.
Create, organize, manage, and maintain client files and documents.
Do hard-copy filing. Assist with transition to digitized files.
Print and organize documents generated by insurance carriers.
Assist with receiving, recording, processing, and distributing payments.
Distribute incoming and outgoing postal mail.
Assist with paying bills.
Maintain office supplies inventory.
Provide support for various tasks and projects as needed by agents.
Seek professional development opportunities to enhance administrative and customer service skills.
Clear, professional written and verbal communication.
Detail-oriented and organized, able to manage multiple open items independently.
Reliable, team-oriented, and committed to integrity.
Self-starter who is eager to learn and grow.
Experience with scanning, filing, and data entry.
Proficient in MS Office applications.
Compensation
$20 hourly
Since 1957, our agency has built its reputation on something simple: service so good that clients send us their friends and family. Our experienced staff takes the time to listen and expertly guide each client. Our growth comes from word-of-mouth referrals—proof of our commitment to putting clients first.
Ready to build a meaningful career helping people and businesses? We'd love to hear from you.
What We Offer
Competitive salary
Book of business with established client relationships
Ongoing mentorship and collaboration with experienced insurance professionals
Support for continuing education and professional development
A supportive, family-oriented work environment
Opportunity to grow your career within an established agency with a 69-year track record
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