Night Auditor - Part-Time

The Sire Hotel Lexington, Tapestry by Hilton • Lexington, KY, US

Posted 8 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Work closely with the housekeeping department in keeping room status reports up to date and coordinating requests for maintenance and repair work
Accommodate special requests of guests whenever possible
Assist in preregistration, blocking of rooms for reservations, thoroughly understanding and adhering to proper credit, check-cashing, and cash-handling policies and procedures
Perform financial-related functions like posting charges to guest accounts, raising payouts, currency exchange, and using suggestive selling techniques to offer guests assistance in making superior choices
Be able to work on your feet for a typical shift of 8 hours at a time in a dynamic, fast-paced environment

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Provide exceptional service to all hotel guests during their stay
Process additional administrative, bookkeeping. and accounting procedures as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications

Familiarity with hotel front desk, hospitality, administrative, or night audit experience is preferred but not required
PEP system knowledge is a plus, but not required
Flexible schedule
Must be able to stand on your feet for 8 hours during a typical shift
Please only apply if you meet each of these criteria

Computer proficiency is required; experience with accounting or reservation software is preferred
Experience in the hospitality industry or guest services is preferred, but not required
Flexible overnight hours are required
Excellent customer service and communication skills are required
High school diploma or equivalent required; some college preferred

Compensation

$13 - $15 hourly

About The Sire Hotel Lexington, Tapestry by Hilton

Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.