Night Auditor - Part-Time

StudioRes Lakewood Ranch • Lakewood Ranch, FL, US

Posted 6 hours ago

Description

We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values.

This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!

Responsibilities

Assist with reservations via phone, email, or in person, including group bookings.
Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
Respond to and resolve guest concerns promptly by working with the appropriate departments.
Prepare and distribute nightly reports, ensuring accurate financial and operational records.
Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.

Qualifications

Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong customer service skills with a guest-focused approach.
Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
Physical ability to stand, walk, and lift up to 25 pounds as needed.

Compensation

$18 hourly

About StudioRes Lakewood Ranch

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!