We are seeking a dependable, detail-oriented Night Auditor to join our team. As the Night Auditor, you will be responsible for providing exceptional guest service during overnight hours while completing daily accounting and front desk responsibilities. This position requires someone who enjoys working independently, has strong problem-solving skills, and takes pride in delivering outstanding hospitality.

• Welcome guests with a friendly and professional attitude during check-in and check-out.
• Answer phone calls, make reservations, and respond to guest inquiries.
• Resolve guest concerns promptly and professionally.
• Balance and reconcile daily financial transactions.
• Complete the nightly audit process and generate required reports.
• Process payments and maintain accurate guest accounts.
• Prepare the hotel for the next business day by ensuring all reports and system updates are completed.
• Monitor hotel security throughout the overnight shift.
• Perform property walks and ensure public areas remain clean, organized, and safe.
• Communicate important information to the morning management and front desk teams.
• Follow all hotel policies, procedures, and brand standards.

Hotel Indigo is an upper upscale boutique hotel brand focused on creating a uniquely local experience in each of our hotels. We deliver a beautiful perspective of the neighborhood, bringing its sights, sounds, and flavors into our spaces.