Night Auditor

Holiday Inn Redding • Redding, CA, US

Posted 9 months ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Ensure all guests feel they are having an exceptional experience at the property
Process additional administrative, bookkeeping. and accounting procedures as required
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

Overnight shift; requires flexible hours
Experience in the hospitality industry or guest services is preferred, but not required
Proficiency with computers is required; experience with reservation and accounting software is desired
Some college is preferred but a high school diploma or equivalent is required
Outstanding communication skills and excellent customer service skills are required

Compensation

$19 per hour

About Holiday Inn Redding

Our Redding Hotel is near the Shasta Cascade Region.

The Holiday Inn Hotel and Convention Center Redding is centrally located within Shasta County businesses and attractions, offering the perfect location for corporate and leisure travelers alike. The hotel has a little over 8,000 square feet of customizable event and meeting space.