Night Auditor

Cambria Hotel Colorado Springs • Colorado Springs, CO, US

Posted 3 months ago

Description

We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values.

This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!

Responsibilities

Respond to and resolve guest concerns promptly by working with the appropriate departments.
Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
Prepare and distribute end-of-day reports, ensuring accurate accounting records.
Assist with reservations via phone, email, or in person, including group bookings.

Qualifications

Strong customer service skills with a guest-focused approach.
Hospitality experience preferred but not required—applicants at all experience levels are welcome.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Proven customer service experience with a strong guest-focused mentality

Compensation

$16+ hourly depending on experience

About Cambria Hotel Colorado Springs

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!