Night Auditor
Hampton Inn by Hilton Ocoee Orlando • 11405 West Colonial Drive, Ocoee, FL, US
Posted 23 hours ago
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.
- Process payments, generate invoices, and balance transactions at the end of each shift.
- Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.
- Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
- Handle reservations via phone, email, or in person, including individual and group bookings.
- Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
- Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
- Hospitality experience preferred but not required—applicants at all experience levels are welcome.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
$16.50 hourly
Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
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