We are seeking an experienced Mortgage Loan Processor to manage residential mortgage files from submission through Clear to Close, licensed in New York. The processor will work directly with our operations team, loan officers, title companies, insurance agents, and borrowers to ensure files move efficiently and accurately.

This is a production-based position designed for processors who thrive in a fast-paced environment and are compensated based on performance.

The processor is expected to:

File Management

• Review newly assigned files within 24 hours.

• Verify loan documentation.

• Analyze income.

• Analyze assets.

• Review credit.

• Review liabilities.

• Review property documentation

• Identify conditions before submission.

Processing

• Submit complete loan packages.

• Order disclosures when required.

• Order VOEs.

• Order VORs.

• order VOMs.

• Order IRS transcripts when needed.

• Order appraisals.

• Review title commitments.

• Review homeowners insurance.

• Coordinate with escrow/title.

Underwriting

• Submit loans.

• Review underwriting decisions.

• Create condition lists.

• Collect conditions.

• Review conditions before resubmission.

• Communicate with underwriters.

• Escalate difficult files immediately.

Communication
Maintain regular communication with

• Borrowers

• Realtors

• Loan Officers

• Title Companies

• Insurance Agents

• Attorneys

• Underwriters

• Provide updates at least every 48 hours.

Technical Requirements

• Arive is a Plus

• High-speed internet

• Dual monitors

• Quiet work environment

• Professional headset

• Computer capable of running mortgage software

• Microsoft Office

• PDF editing software

Performance Expectations (Non-Negotiable)
Every processor is expected to:

• Review every assigned file within 24 hours.

• Submit complete files as quickly as possible.

• Never submit incomplete files knowingly.

• Keep all milestones updated.

• Answer internal messages promptly during business hours.

• Maintain detailed notes in the LOS.

• Meet company response-time requirements.

• Protect borrower information at all times.

• Follow company SOPs without exception.

Non-Negotiable Requirements
Failure to comply may result in immediate termination of the contract.
Accuracy

• No falsifying documentation.

• No document alteration.

• No guideline manipulation.

• No omission of material information.

Communication

• Respond to company communications within two business hours.

• Notify management immediately of any issue delaying a closing.

Availability

• Must be available during Eastern Time business hours.

• Must attend required meetings.

• Must maintain internet availability.

Confidentiality
Strict confidentiality is mandatory.
Borrower information may never be:

• downloaded for personal use

• shared externally

• copied

• retained after termination

Compliance
Processor must comply with:

• TRID

• RESPA

• ECOA

• HMDA

• Fair Lending

• Company compliance policies

• Investor guidelines

Required Metrics
Processor will be measured on:

• Average days from file assignment to submission

• Average days to conditional approval

• Average days to Clear to Close

• Condition touch count

• Suspense rate

• Closing ratio

• Investor quality

• Number of resubmissions

• Number of underwriting conditions

• Error rate

• Borrower satisfaction

• Internal communication score

• Minimum 4 years of recent U.S. residential mortgage processing experience.

• Minimum 2 years of hands-on Non-QM mortgage processing experience (Required – Non-Negotiable).

• Experience processing conventional Loans, FHA Loans, and VA Loans

• Non-QM Loans (Required)

• Construction loan experience is a plus.

• Strong knowledge of investor guidelines.

• Ability to manually calculate borrower income.

• Experience reviewing income, assets, credit, liabilities, and property documentation.

• Experience with AUS systems, including:

  • Desktop Underwriter (DU)

  • Loan Product Advisor (LP)

• Experience using Encompass, ARIVE, or similar Loan Origination Systems (LOS).

• Strong understanding of TRID, RESPA, and mortgage compliance requirements.

• Excellent organizational and time-management skills.

• Ability to manage multiple loan files simultaneously in a fast-paced environment.

• Advanced English (C1 or higher) is required.

• Fluent Spanish is required.

Terms (Non-Negotiable)

• Paid per completed file.

• Responsible for their own taxes and business expenses (where applicable under local law).

• Must use company systems only.

• May not solicit company clients, referral partners, or employees.

• May not copy company processes, databases, templates, or intellectual property.

Must sign:

• Non-Disclosure Agreement (NDA)

• Non-Solicitation Agreement

• Confidentiality Agreement

• Information Security Agreement
  

Our organization is a group of companies led by German Sissa, a financial industry executive with extensive experience in the U.S. mortgage and insurance markets. They work together to deliver reliable, high-quality financial solutions to clients and business partners throughout the United States.

We believe that sustainable growth is built on strong processes, financial discipline, and a team that understands both the details and the bigger picture. As we continue to scale, we're looking for professionals who can bring structure, clarity, and strategic insight to a fast-moving, multi-entity organization.