Executive Sales Assistant/Mortgage Loan Partner 1 to Top-Producing Mortgage Team

Are you detail-oriented, proactive, and passionate about helping people? Do you thrive in a fast-paced, high-performing environment? Join Marc Marrazzo, a nationally recognized Top 1% Mortgage Lender, as his Loan Partner 1/Executive Sales Assistant and play a pivotal role in driving daily success. This job is essentially the host/hostess for new client intake and to strengthen relationships through communication with our referral partners and the team.

As a key member of our team, the LP1 serves as the right hand to Marc, handling lead management, calendar coordination, client communication, and database upkeep with precision and care. You'll be the first point of contact for new leads, trusted partners, and valued clients, helping ensure the client journey is seamless from start to finish.

This is a high-impact position for someone who takes initiative, excels at communication and organization, and thrives in a supportive yet ambitious team environment.

Lead Management & Client Onboarding

• Respond to all new leads within 2 hours or less

• Maintain an 80% lead-to-consultation conversion rate

• Track leads using our CRM and Lead Tracker system

• Prepare and schedule borrower consultations

• Call warm leads who inquired online to get more information

• Provide reporting on lead performance (daily, weekly, monthly)

• Answer basic mortgage questions when asked

• Must “Wow” the clients and get them enthused about the loan process
  

Calendar & Appointment Management

• Schedule 10+ appointments per week for Marc and the team

• Confirm 100% of appointments one business day in advance

• Ensure Marc’s calendar is always optimized and up-to-date

• Coordinate recurring meetings with referral partners

• Prep Marc for daily “Power Hour” outreach

Database & Client Experience Support

• Maintain and update the client and referral partner database

• Manage gifting campaigns (birthdays, closing gifts, etc.)

• Seek out new advantageous referral partners

• Coordinate and support monthly events (lunch & learns, happy hours, webinars)

• Ensure snail mail addresses are accurate for monthly mailers

• Assist with newsletters, video emails, and social media engagement

Executive & Administrative Support

• Organize incoming mail and expense reports

• Maintain digital systems and tech tools

• Upload and assist in creating marketing and social content

• Anticipate needs- always staying one step ahead

• 2+ years of experience in executive admin, sales coordination, or mortgage support preferred

• 2+ years of sales experience

• Basic mortgage experience is not required, but highly favored, and we will train the right person

• Strong verbal and written communication skills

• Excellent time management, prioritization, and follow-through

• Tech-savvy: CRM (preferably mortgage-based), Microsoft Office Suite, social media platforms

• Professional, polished, and enthusiastic about customer service

• Close attention to detail and ability to multitask

• A positive attitude and desire to grow with the team

• Must be able to work in a high-paced, fast-paced environment

Marc Marrazzo and his team are a rapidly growing purchase platform mortgage branch. You’ll work side-by-side with one of the top originators in the country, gaining unparalleled insight into the mortgage world and making a direct impact every single day. You’ll be part of a mission-driven, family-oriented culture that values excellence, fun, and intentional growth. If you are looking to become the best version of yourself and have the tools given to you to do so, this job is for you!!